A Sales Co-worker is primarily responsible for driving revenue while ensuring a high-quality customer experience. Unlike "Field Sales," this role is often based in a showroom or office environment.
Key Responsibilities
Customer Engagement: Proactively approaching customers, identifying their needs, and providing expert product recommendations.
Sales Targets: Consistently meeting or exceeding monthly and quarterly KPIs (Key Performance Indicators) through upselling and cross-selling.
Lead Management: Maintaining and updating CRM (Customer Relationship Management) tools to track leads, follow-ups, and conversions.
Stock & Merchandising: Ensuring the sales floor is well-stocked, correctly priced, and visually appealing to customers.
Transaction Handling: Processing payments, managing invoices, and coordinating with the logistics/delivery team for order fulfillment.
Required Skills & Qualifications
Education: Typically a Graduate (any stream). BBA or MBA in Marketing is often preferred for 4 LPA roles.
Soft Skills: Excellent verbal communication (English, Hindi, and Marathi), persuasion skills, and a "customer-first" attitude.
Tech Savvy: Familiarity with MS Excel and basic CRM software.
Experience: 0–3 years. For 4 LPA, employers usually look for at least 1 year of proven sales experience.
