About the Opportunity
We are looking for a strategic and hands-on Communications & Events Manager to protect, elevate, and amplify our iconic consumer brand across Australia and New Zealand. This role balances high-level strategic planning with active execution, serving as a key custodian of our external voice across earned media, public-facing communications, and experiential events.
If you are an exceptional storyteller who thrives in fast-moving environments and knows how to build genuine brand trust, we want to hear from you.
Key Responsibilities
Public Relations & External Communications Strategy
- Develop and lead the comprehensive Public Relations and communications strategy in alignment with overall brand and business priorities.
- Own brand reputation management across earned media, partnerships, and public-facing communications.
- Act as the key custodian of the external voice, ensuring total consistency of tone, messaging, and positioning.
Media Relations & Storytelling
- Build and maintain strong, productive relationships with media, journalists, and relevant influencers.
- Proactively identify and pitch compelling stories that showcase our products, design ethos, sustainability leadership, and cultural relevance.
- Secure impactful earned media coverage that strengthens brand awareness, credibility, and consumer demand.
- Manage reactive media enquiries with speed, clarity, and sound judgement.
Corporate & Executive Communications
- Lead corporate communications including executive messaging, internal announcements, community updates, and business milestones.
- Support executive thought leadership and secure relevant speaking opportunities.
- Develop and maintain robust frameworks for crisis communications, issues management, and risk response.
Event Strategy & Execution
- Conceptualize, produce, and manage consumer, partner, product, store, loyalty, and corporate events from conception to completion.
- Partner with internal and external stakeholders to execute brand events consistent with high execution standards.
- Manage budgets, ROI tracking, and annual planning for all events.
Cross-Functional Integration & Partner Management
- Partner with Brand, Marketing, and Social teams to seamlessly integrate Public Relations narratives into broader campaigns and social storytelling.
- Collaborate with Creative and Product teams to translate innovation, design, and sustainability credentials into compelling stories.
- Manage external Public Relations agencies and specialist partners, setting clear briefs, priorities, and performance expectations.
- Monitor media coverage, sentiment, and category trends to refine strategy and identify new opportunities.
Skills & Experience Required
- Senior Experience: Proven background in Public Relations, communications, brand reputation, and event management, ideally within a luxury or consumer-centric business.
- Media Expertise: Strong understanding of media relations, earned media strategy, and reputation management.
- Narrative Craft: A proven ability to craft clear, compelling narratives across consumer, corporate, and executive communications.
- Crisis & Fast Environments: Confidence operating calmly and decisively in fast-moving media environments, including issues and crisis management.
- Stakeholder Management: Exceptional interpersonal skills with the ability to influence across functions, external partners, and executive levels.
- Aesthetic & Detail: A strong eye for detail, design, and brand aesthetics, combined with excellent written communication skills.
- Growth Mindset: Experience working within high-growth or founder-led businesses, with the ability to balance strategic planning with hands-on execution.
- Flexibility: A willingness to work outside traditional business hours and weekends as required for events and fast-breaking media cycles.
Our Values
- People First: Shaping communications with empathy, accountability, and respect for our community.
- Style: Upholding a high standard of clarity, craft, design, and attention to detail in everything we put out into the world.
- Innovation: Finding new media formats and creative narratives that cut through the noise while maintaining deep credibility.
- Resourcefulness: Responding calmly under pressure, navigating the grey, and adapting messaging quickly when circumstances change.
- Authenticity: Leading with honesty, transparency, and ethical communication to build long-term trust.
To Apply
If you are a collaborative leader who builds trust, maintains a calm approach under pressure, and wants to shape the narrative of a design-led, purpose-driven brand, please submit your resume and cover letter via the Apply button or email your CV through to oscar.knight@randstad.com.au
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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