cpfr lead.

The CPFR Analyst is responsible for critical decisions and recommendations impacting both the customer and company finished goods inventory. Focus will be on managing the supply chain interdependencies between Sales, Demand Planning, Customer Service, Inventory Management, Operations Planning and the Customer to maximize on shelf presence. Strong analytical skills coupled with the ability to provide an influential business case will be essential to successfully gain support from key account partners for implementing product supply recommendations.

Job Opportunity: CPFR Lead

Location: Guelph, ON (Hybrid)

Duration: 14-Month Contract

Advantages
- 5 days / 7.5 hours per day
- Hybrid 3 days in office required
- Location: Guelph, Ontario
- Strong potential of extension/ conversion into a perm opportunity

Responsibilities
Utilizing VMI/CPFR best practices to make recommendations to customer to eliminate out of stocks and maximize fill rates. Improve quality of customer orders through order suggestions to customer, highlighting overstocks, MOQ and lead time adherence. Ensure we deliver key metrics for inventory, service level and store in stocks.
• Lead Customer Centricity via weekly meetings with our customers. Serve as the point of contact for all assigned customers, exercising superior interpersonal skills inclusive of listening, empathy and persistence with regards to the customer relationship to achieve excellence in customer satisfaction. Responsible for supporting critical decisions and providing recommendations impacting both the customer and Royal Canin finished goods inventory. Working directly with customer contacts to balance maximizing in-stock goals while minimizing inventory levels within both Royal Canin Canada and the customer’s supply chain network
• Drive improved order forecast accuracy and case fill, through analysis of customer data such as POS consumption and inventory vs. order projections. Using order projections and forecasts to influence truck plan and allocation of number of trucks per customer. Makes daily decisions on how much inventory to ship to meet customer demands. Perform weekly analysis of sales trends to determine appropriate forecast adjustments needed to ensure accuracy in order planning. Advocating for same with Integrated Planning.
• Support Perfect Order continuous improvement through adherence to MOQs, reducing LCC’s and other related root causes. Lead collaborative supply chain process to improve efficiencies and drive costs out of the replenishment process.
• Work with 3PL warehouses to represent Royal Canin and ensure the highest quality of service to our customer. Responsible for communicating logistics situations that are customer impacting to all stakeholders.
• Responsible for Vendor Compliance Programs adherence and minimizing costs related to Fill Rates, Logistics and Load Quality where applicable. Align and aim for improvements with the assigned metrics and compliance programs and drive continuous improvement on performance against goals. Identify potential risks and opportunities for improvements.
• Collaborate with other departments to drive proactive solutions and escalations to potential order conflicts such as delivery, shipping delays and out of stock situations. Specifically with sales, supply & demand planning to effectively communicate risks to customer orders and pipeline demand against forecast / production quantities to proactively identify potential shortages that impact customer fulfillment. While providing timely responses and communication to the customer
• Manage item life cycle to maximize sales on new items and reduce unsaleables on discontinued items. Working with Sales, acts as the lead for Supply Chain for innovation pipelines (product launches, discontinuations & packaging changes), including quantification & data requirements, load-in and transition timing, and accurate data addition of items to published reports.
• Display agility and resourcefulness in the face of change to delivery business objectives while meeting applicable deadlines and providing outstanding customer service to both internal and external customers. Job Description – CPFR Analyst
• Become the functional expert for assigned accounts, order management processes and procedures. Support all training as needed.
• Work on a variety of assigned special projects, as required
• Actively participate in Associate Engagement by achieving performance goals with respect to company requirements, and contribute to the company’s culture through participation.
• Attend and actively participate in team meetings, individual 1:1’s and performance meetings.
• Understand, track, and report KPI’s (Forecast Accuracy, Bias, CFR, etc.) to stakeholders as necessary
• Business Process Owner on at least one project that will improve supply chain capabilities, reduce work, and maximize inventory mix at the customer level

Qualifications
1. Education & Professional Qualification
• Min 3 year degree/diploma or Equivalent Experience.
• Relevant industry experience essential
• Bilingual an asset, but not required

2. Knowledge/Experience
• 5+ years’ experience in customer service / order management and or other operational area.
• Previous experience in supply chain essential
• Excellent interpersonal skills and ability to work in a cross-functional environment
• Excellent to advanced computing skills with proficiency in Microsoft Excel and CRM tools
• Strong skills in organizing work flow and materials and excellent time management skills • Able to view problems in a positive way and propose solutions to streamline operations
• An open communicator adept and dealing with internal / external stakeholders

Key Functional Competencies & Technical Skills
• Optimizes the Supply Chain - Customer Focus - Understanding the entire customer experience and delivering against it to build a customer-centric mindset. Supports external customer supply chain.
• Optimizes the Supply Chain - Business Process Application - The knowledge and application of business processes
• Optimizes the Supply Chain - Logistics Management - management of the flow of materials and finished goods between the point of origin and the point of use in order to meet the requirements of customers
• Optimizes the Supply Chain - Planning - The ability to balance consumer demand with supply capability. This includes demand planning, distribution planning, and inventory optimization.
• Analyzes and Improve Performance - Analytical Capability - The ability to objectively solve problems through quantitative and qualitative analysis of data and information
• Inventory Pipeline Analysis/ Replenishment principles
• Project Management

Summary
How to Apply: Please submit your resume highlighting your experience online at Randstad.ca

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.