customer service representative.

Location: Edmonton, AB (Transit-Accessible)

Position Type: Temp-to-Perm

Pay Rate: $21.00 – $23.00 per hour

Hours: Monday to Friday, 8:30 AM – 5:00 PM

Advantages
Competitive Pay: $21.00 – $23.00 per hour.

Career Growth: Temp-to-perm opportunity with a company dedicated to training and long-term development.

Work-Life Balance: Standard day-shift hours (Monday–Friday, 8:30 AM – 5:00 PM)

Convenient Location: Brand-new Edmonton facility that is fully transit-accessible with a business-casual dress code.

Supportive Culture: Join an engaged team led by a transparent, personable leader focused on trust, dignity, and high performance.

Responsibilities
Deliver exceptional administrative and customer support to both internal and external stakeholders on every transaction.

Utilize Service Department Standard Operating Procedures (SOPs) to accurately complete daily operational tasks.

Maintain clean, organized workspace standards (5S) and participate in quality/standardization audits.

Actively engage in daily visual management meetings to help track and improve key performance indicators (KPIs).

Communicate effectively through local leadership to provide timely problem resolution.

Perform administrative functions using Microsoft Office applications, CRM tools (Salesforce), and ERP software (Oracle).

Qualifications
Resourceful & Curious: Self-motivated to dig into details, search for answers, and solve problems proactively.

Team-Oriented & Positive: Brings energy, dependability, and a drama-free attitude to the workplace daily.

Detail-Oriented: Meticulous approach to administration, data entry, and procedural accuracy.

Adaptable: Eager to learn, open to feedback, and comfortable handling multiple tasks simultaneously.

Tech-Savvy: Strong proficiency in MS Office (Word, Excel, Outlook); prior exposure to Salesforce, Oracle, or other CRM/ERP tools is a strong asset.

Communication: Excellent verbal and written English communication skills; bilingualism (French/English) is considered a strong bonus.

Summary
If you believe you are a fit for this role, please apply directly!

Please Note: Only qualified applicants that are being considered for this position will be contacted. At Randstad, we are your partner for talent, helping you build a career that offers fulfillment and balance. If this role sounds like your next great challenge, we invite you to apply today or connect with our specialized recruiters!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.