1. Housekeeping & Janitorial Management
Supervising daily, weekly, and deep cleaning schedules across office floors, restrooms, cafeterias, and common areas.
- Ensuring the cleaning staff uses the correct chemicals and machinery safely.
- Managing the inventory of pantry supplies, toiletries, and cleaning consumables to prevent stockouts.
2. Cafeteria & Catering Oversight
- Monitoring food safety, hygiene, and cleanliness standards in the vendor kitchens and dining areas.
- Coordinating with food vendors regarding menu rotations, food quality, and user feedback.
- Ensuring compliance with local health and hospitality regulations.
3. Waste Management & Sustainability
- Overseeing the segregation of dry, wet, and e-waste.
- Ensuring safe and lawful disposal of waste through authorized vendors.
- Driving green initiatives, like reducing single-use plastics or managing composting units.
4. Vendor & Contract Management
Soft services rely heavily on external agencies (cleaning companies, pest control, security, landscaping).
- Tracking vendor performance against agreed Service Level Agreements (SLAs) and Key Performance Indicators KPIs.
- Verifying vendor attendance, reviewing monthly invoices, and processing payments.
- Conducting periodic performance reviews and helping onboard new service providers.
5. Pest Control & Landscaping
- Scheduling regular pest control treatments (rodent control, fogging, termite treatment) without disrupting office hours.
- Maintaining indoor plants and outdoor landscaping to keep the facility looking sharp and professional.
