insurance customer support assistant spanish speaker (m/f/x).

Key Responsibilities:

• Handle inbound telephone inquiries from insurance clients.


• Manage and update information regarding policies, claims, and customer requests in accordance with industry procedures.


• Deliver empathetic, clear, and efficient customer service.
  

Requirements & Skills:

• Languages: Native Spanish speaker + Fluent English (minimum B2 level, mandatory).


• Strong interpersonal and verbal communication skills.


• High attention to detail, strong organization, accuracy, and a customer-oriented mindset.


• Strong sense of responsibility and ownership.


• Previous experience in Call Centers or the Insurance sector is highly valued.