Job opening - IT Product Analyst in Barcelona | Randstad

summary

barcelona, cataluna
temporary
completa

job category
other

job details

As Consumer Care Product Analyst, you will have the following key accountabilities, deliverables & KPIs, and impact on business results* Your main responsibility is to take care of the “consumer voice” product within our team, utilizing a product management approach to measure product performance and continuously deliver the best business value.* You are the product expert linking business customers (Internal stakeholders) and technical teams (Internal/External) - You will closely work with our internal business customers such as Global consumer voice manager, contact centers managers and agents, digital marketing marketers, data compliance officers and Food&Quality managers etc.* You will work with other IT&Data product owners, participate in assisting the senior product managers in executing product trategies, conducting end-user feedbacks, coordinating cross-functional teams, and ensuring the successful delivery of our internal products.* You will support the launch process, including coordinating marketing activities, preparing product documentation, and conducting training sessions for internal stakeholders when needed. ...

As Consumer Care Product Analyst, you will have the following key accountabilities, deliverables & KPIs, and impact on business results* Your main responsibility is to take care of the “consumer voice” product within our team, utilizing a product management approach to measure product performance and continuously deliver the best business value.* You are the product expert linking business customers (Internal stakeholders) and technical teams (Internal/External) - You will closely work with our internal business customers such as Global consumer voice manager, contact centers managers and agents, digital marketing marketers, data compliance officers and Food&Quality managers etc.* You will work with other IT&Data product owners, participate in assisting the senior product managers in executing product trategies, conducting end-user feedbacks, coordinating cross-functional teams, and ensuring the successful delivery of our internal products.* You will support the launch process, including coordinating marketing activities, preparing product documentation, and conducting training sessions for internal stakeholders when needed.

key responsibilities
Do not hesitate to apply if you...* Have 3 to 5 years related experience in product management role in an international working environment* Must have knowledge and practice of Scrum (prefer SaFe certified or scrum certified) and project management experience in using JIRA and Confluence or Asana* Have strong understanding and functional skill of Salesforce CRM (Salesforce certifications is a plus)* You understand the role of tech product team and how to best translate business request into product development backlogs, you are organized to follow product metrics, and detailing products’ documentation* Are a structured person, with excellent planning, budget control and organizational skills* Have a self-motivated and proactive approach to work, with the ability to work independently as well as part of a team* Apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions. Interpret an extensive variety of technical instructions* Are good at managing relationships, have excellent communication skills and have a strong will to arrive at solutions.* Excellent verbal / written English is a must, any other language is a plus
experience
3
skills
salesforce;Inglés
qualifications
Grado-Grado en Informática y Servicios
education
Grado-Grado en Informática y Servicios

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