it support (m/f).

What you’ll be doing as an IT Support Technician:

• Provide daily technical support (Level 1) to company users both on-site and remotely.
• Install, configure, and maintain hardware equipment such as computers, peripherals (printers, monitors), and mobile phones.
• Install and update software applications (Operating Systems, Office suites, Antivirus, etc.).
• Manage user accounts and access permissions (e.g., via Active Directory or Google Workspace).
• Log, track, and monitor support requests through the internal ticketing system.
• Assist in network management and maintenance (troubleshooting basic connectivity issues, Wi-Fi, VPN, etc.).
• Oversee basic physical checks and maintenance of the data center / server room environment.
• Prepare and configure IT equipment for new employees (onboarding).

.2+ years of professional experience in IT user support, service desk, or desktop support within

• Degree or diploma in Information Technology, Computer Science, or a related technical field (IEK, TEI, AEI, College).
• 2+ years of professional experience in IT user support, service desk, or desktop support within a corporate environment.
• Solid knowledge of operating systems (Windows 10/11, macOS, or Linux).
• Practical experience in Active Directory user administration and ticketing systems.
• Understanding of basic network concepts (VPN, Wi-Fi, connectivity troubleshooting) and basic hardware assembly/component replacement.
• Familiarity with or willingness to work around data room / server room environments.
• Good command of English and Greek (oral and written) for reading technical manuals and communication.
• Strong communication skills, patience, problem-solving mindset, and effective time management.