operations manager (shopping mall - sabah).

• Lead and oversee all day-to-day mall operations, facilities management, and maintenance activities.
• Ensure optimal asset value preservation and strategically manage all operating (OPEX) and capital (CAPEX) expenditures to meet budget targets.
• Deliver best-in-class operational services to all tenants and retailers in a timely and effective manner.
• Manage vendor and supplier relationships, negotiating contracts to ensure all outsourced services are delivered efficiently and cost-effectively.
• Direct the execution of both Hard and Soft services, covering all technical M&E systems, building structure, utility infrastructure (e.g., HVAC, lifts, gensets, plumbing), security, housekeeping, landscaping, and waste management.
• Guarantee the safety, correctness, and legal compliance of all Mechanical & Electrical (M&E) systems, including Fire Fighting, BAS, escalators, and lighting.
• Act as the primary liaison with relevant statutory bodies (e.g., TNB, DOSH, JKKP, Suruhanjaya Tenaga) to ensure full regulatory compliance, required certifications, and seamless utility services.
• Develop, manage, and report on the annual operational (OPEX) and capital (CAPEX) budgets.

skills and experience required

• Diploma or Bachelor's Degree in Property/Real Estate Management, Engineering, or a related field.
• At least 10 years of experience in facilities management and building operations management.
• Demonstrated strong communication and leadership qualities.
• Good understanding of regulations pertaining to mall operations and building management.
• Well-versed in handling technical issues as well as managing necessary documentation.

culture and benefits

Your future employer is financially strong and has experienced rapid growth in recent years, backed by a solid portfolio of completed, ongoing, and future projects. They offer a positive work environment, supported by a trusting and supportive management team. The company generously rewards employees for good performance and emphasizes personal growth for each individual.

how to apply

This is only a guideline for the position. Please apply directly through this advertisement or visit www.randstad.com.my for more details. Due to the high volume of applications, only shortlisted candidates will be contacted.