post placement support officer-galwinku (7 weeks annual leave).

Key Benefit: Generous leave, 14% superannuation, and provided accommodation

Randstad has partnered with ALPA (Arnhem Land Progress Aboriginal Corporation), one of Australia’s largest Aboriginal-owned benevolent corporations. We are seeking passionate individuals ready to bring their skills to some of the most beautiful and remote parts of Northern Australia. This isn’t just a job, it’s an opportunity to support the social and economic development of remote communities.

Job Profile

• Provide tailored mentoring and support to RAES participants during the initial stages of their employment to foster confidence and stability.
• Proactively outreach to employers and participants to identify challenges and implement effective solutions for job retention.
• Coordinate with site teams and claims officers to ensure accurate information regarding training, outcomes, and services.
• Accurately record interactions in the Central Management System (CMS) and Employment and Community Services Network (ECSN).
• Assist participants with practical needs such as understanding payslips, navigating rosters, and opening bank accounts.
• Conduct regular communication with employers to monitor progress and ensure mutual satisfaction in the workplace.
• Track the progress of outcome claims and escalate any discrepancies for resolution.

What you will need to bring

To be successful in this role, you should possess a background in case management or employment services, paired with a genuine commitment to ALPA's mission and values.

Experience working with individuals seeking employment, ideally in a support capacity.
Exceptional communication skills, with the ability to adapt your style for diverse audiences across varying cultural backgrounds and language abilities
The ability to build rapport and trust with job seekers using an empathetic, strengths-based approach.
Strong organizational skills to manage competing priorities and maintain accurate records in a fast-paced environment.
Proficiency in the Microsoft Office Suite and experience using the ECSN for case management and reporting.
Cultural awareness and sensitivity, preferably with experience working in remote First Nations communities
Formal education in human services, social work, community development, or a related field

Mandatory Requirements

Ability to meet aviation safety guidelines, which include a weight limit of 140kgs for light aircraft travel.
A commitment to maintaining confidentiality, integrity, and ethical practice.

What you will get in return

FREE Accommodation and utilities fully covered
7 weeks annual leave + 17.5% leave loading
14% superannuation
Two return flights per year to Darwin or Cairns
Mobile phone and streaming allowance
The chance to make a meaningful difference in remote First Nations communities

Next Steps

If you feel you have what it takes to be successful in this role apply now with a current resume. For more information or a confidential discussion about your next career move, please contact the recruitment team on alpa@randstad.com.au or on (08) 8923 4390.