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2 jobs found in Beerse, Antwerpen

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    • beerse, antwerpen
    • temporary
    • 38 uren per week
    The Marketing Operations Specialist has the following responsibilities:* Acts as the SPOC between the Janssen content owners (promo & medical) and the preferredsupplier network of Janssen Benelux (creative agencies, digital production agencies, printmanagement, warehousing, media buyer, ...).* Functions as a marketing asset specialist, who supports his/her partners with the optimization ofbriefings of promotional assets over all on- and offline channels (leave behinds, advertisements,digital banners, websites, ...), with knowledge of the role of each asset in the customer journey.* Takes the lead in getting the briefings of his/her partners by setting up regular intakes. Thebaseline is to use the tactical plan and push the Brand Manager/Medical towards campaign briefingsand to provide proactive advice on branding, regulatory rules and timelines for individual assets.* Has deep knowledge of corporate, product and disease branding & regulatory rules and is ableto review assets in line with these guidelines.* The Marketing Operations Specialist initiates, coordinates the approval process for allcommunication assets and is responsible for the branding approval.* Seeks for optimization to build omnichannel assets and the collaboration with the preferredsupplier network.* Manages the stock of materials.
    The Marketing Operations Specialist has the following responsibilities:* Acts as the SPOC between the Janssen content owners (promo & medical) and the preferredsupplier network of Janssen Benelux (creative agencies, digital production agencies, printmanagement, warehousing, media buyer, ...).* Functions as a marketing asset specialist, who supports his/her partners with the optimization ofbriefings of promotional assets over all on- and offline channels (leave behinds, advertisements,digital banners, websites, ...), with knowledge of the role of each asset in the customer journey.* Takes the lead in getting the briefings of his/her partners by setting up regular intakes. Thebaseline is to use the tactical plan and push the Brand Manager/Medical towards campaign briefingsand to provide proactive advice on branding, regulatory rules and timelines for individual assets.* Has deep knowledge of corporate, product and disease branding & regulatory rules and is ableto review assets in line with these guidelines.* The Marketing Operations Specialist initiates, coordinates the approval process for allcommunication assets and is responsible for the branding approval.* Seeks for optimization to build omnichannel assets and the collaboration with the preferredsupplier network.* Manages the stock of materials.
    • beerse, antwerpen
    • temporary
    • 38 uren per week
    The Customer Service Center (CSC) is the 1st point of contact for all customers (internal & external) with questions and complaints about the products and services. The key objective of the CSC is to provide fast, accurate, and high quality information to our customers and patients, to maintain and increase customer satisfaction and to contribute to positive business results.The Customer Service Center is looking for a front office employee with a passion for customers:- Your focus on patient & customer enables you to solve questions from customers in the Benelux; - In a structured way you are able to manage the complete order process (validation, registration, order entry, complaint handling, etc.). Your technical insight helps you to deal with different processes and systems; - Due to your understanding and integrity you are capable of detecting and follow-up on Logistical Customer Complaints; - To enable correct follow-up and handling of customer requests you thoroughly understand the processes and pharmaceutical legislation applicable in the Benelux; - Your excellent communication skills help you to connect and collaborate closely with different departments and internal/external stakeholders; - Your efficiency is key to help you optimize existing processes and define new opportunities.
    The Customer Service Center (CSC) is the 1st point of contact for all customers (internal & external) with questions and complaints about the products and services. The key objective of the CSC is to provide fast, accurate, and high quality information to our customers and patients, to maintain and increase customer satisfaction and to contribute to positive business results.The Customer Service Center is looking for a front office employee with a passion for customers:- Your focus on patient & customer enables you to solve questions from customers in the Benelux; - In a structured way you are able to manage the complete order process (validation, registration, order entry, complaint handling, etc.). Your technical insight helps you to deal with different processes and systems; - Due to your understanding and integrity you are capable of detecting and follow-up on Logistical Customer Complaints; - To enable correct follow-up and handling of customer requests you thoroughly understand the processes and pharmaceutical legislation applicable in the Benelux; - Your excellent communication skills help you to connect and collaborate closely with different departments and internal/external stakeholders; - Your efficiency is key to help you optimize existing processes and define new opportunities.

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