5 jobs found in Wiltshire

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    • swindon, wiltshire
    • permanent
    • £8.91 - £10.00 per hour
    • part-time
    Inbound Customer Service Adviser - Part Time / Flexible WorkingLocation: SwindonWorking hours: Minimum 16 Hours - Upto 37.5 hoursYou will be asked to confirm your available hours. We have a number of shifts available between Monday to Sunday, and do require flexibilityContract: Temporary and Permanent contracts availableTemp Rate: £8.91ph + bonus (OTE £10ph) / Perm Salary: £18,000pa + benefitsAre you looking for a career change? Do you have transferable skills?Does your current role involve Client Care, Customer Service, High Level of communication and working to deadlines? If so, we are looking for your skills to join our Customer Service Adviser Team.Would you like to work somewhere that offers genuine career progression and advancement opportunities?Where people are genuinely rewarded for their achievements and hard work?If you answered YES, then we would love to hear from you as we're looking for fantastic people who are genuinely enthusiastic about all things customer service. Working as a Customer Service Adviser, you will help make every moment magical for your customers.You'll be given in depth training from day one, to set you up for success, and then on-going support working in a friendly and growth orientated environment. Many of our consultants have progressed upward and sideways in our business already.About YouWe are looking for social media savvy people, who want to make customer experience as incredible as possible!You'll be naturally passionate about delivering exceptional levels of customer service. You will need exceptional problem-solving skills to ensure we fix our customers' problems at first contact with minimal escalation!You will be a confident individual, with drive and enthusiasm to ensure targets are met! You will need excellent communication skills. This role is varied, where everyday can be different so the ability to think on your feet, multi-task and problem solve are an absolute must.What you will be doing as Inbound Customer Service Adviser:As a Customer Service Adviser you will be the first point of contact for our customers via, chat, email, Facebook messenger and telephone - ensuring customers have the best experience possible! You will be dealing with questions, queries and complaints, as well as advising customers on products, up-selling options and the latest deals available! In addition to voice calls you will be working on email, chat, social and private messaging.Inbound Customer Service Adviser Key Attributes:Strong communication skillsExcellent customer service skillsThe ability to problem-solve and multitask effectivelyDigital savvy, and confident with social mediaPassionate about great customer serviceWork confidently in a team, and want to add value to itWoven understand their best people come from a variety of backgrounds and are willing to consider all sorts of previous experience. If you're a natural communicator and enjoy talking to people, we would love to hear from you. In depth training is provided so you'll be feeling confident and raring to go from day one.Benefits: (Based on Full Time)Woven do benefits differently - they focus on your health, wealth, and self. Benefits+ is their bespoke benefits platform that puts you first.23 days holiday rising to 25 days after 5 years' service4x basic salary life assuranceUp to 5% performance profit shareGym & restaurant discountsSavings clubs and holiday tradingFree tea, coffee & fruitEye care schemeBenefits are dependent on contract and campaign employed on, will be confirmed at offer stage.*For an immediate interview send your CV now via the APPLY BUTTON*Please be aware that as part of the internal recruitment process, should you apply for a role, you are giving your consent to your employment records being accessed if requested.Woven are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, sex, or gender identity. If you have a disability or any reasonable adjustment that requires accommodating through the application process, please contact us.
    Inbound Customer Service Adviser - Part Time / Flexible WorkingLocation: SwindonWorking hours: Minimum 16 Hours - Upto 37.5 hoursYou will be asked to confirm your available hours. We have a number of shifts available between Monday to Sunday, and do require flexibilityContract: Temporary and Permanent contracts availableTemp Rate: £8.91ph + bonus (OTE £10ph) / Perm Salary: £18,000pa + benefitsAre you looking for a career change? Do you have transferable skills?Does your current role involve Client Care, Customer Service, High Level of communication and working to deadlines? If so, we are looking for your skills to join our Customer Service Adviser Team.Would you like to work somewhere that offers genuine career progression and advancement opportunities?Where people are genuinely rewarded for their achievements and hard work?If you answered YES, then we would love to hear from you as we're looking for fantastic people who are genuinely enthusiastic about all things customer service. Working as a Customer Service Adviser, you will help make every moment magical for your customers.You'll be given in depth training from day one, to set you up for success, and then on-going support working in a friendly and growth orientated environment. Many of our consultants have progressed upward and sideways in our business already.About YouWe are looking for social media savvy people, who want to make customer experience as incredible as possible!You'll be naturally passionate about delivering exceptional levels of customer service. You will need exceptional problem-solving skills to ensure we fix our customers' problems at first contact with minimal escalation!You will be a confident individual, with drive and enthusiasm to ensure targets are met! You will need excellent communication skills. This role is varied, where everyday can be different so the ability to think on your feet, multi-task and problem solve are an absolute must.What you will be doing as Inbound Customer Service Adviser:As a Customer Service Adviser you will be the first point of contact for our customers via, chat, email, Facebook messenger and telephone - ensuring customers have the best experience possible! You will be dealing with questions, queries and complaints, as well as advising customers on products, up-selling options and the latest deals available! In addition to voice calls you will be working on email, chat, social and private messaging.Inbound Customer Service Adviser Key Attributes:Strong communication skillsExcellent customer service skillsThe ability to problem-solve and multitask effectivelyDigital savvy, and confident with social mediaPassionate about great customer serviceWork confidently in a team, and want to add value to itWoven understand their best people come from a variety of backgrounds and are willing to consider all sorts of previous experience. If you're a natural communicator and enjoy talking to people, we would love to hear from you. In depth training is provided so you'll be feeling confident and raring to go from day one.Benefits: (Based on Full Time)Woven do benefits differently - they focus on your health, wealth, and self. Benefits+ is their bespoke benefits platform that puts you first.23 days holiday rising to 25 days after 5 years' service4x basic salary life assuranceUp to 5% performance profit shareGym & restaurant discountsSavings clubs and holiday tradingFree tea, coffee & fruitEye care schemeBenefits are dependent on contract and campaign employed on, will be confirmed at offer stage.*For an immediate interview send your CV now via the APPLY BUTTON*Please be aware that as part of the internal recruitment process, should you apply for a role, you are giving your consent to your employment records being accessed if requested.Woven are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, sex, or gender identity. If you have a disability or any reasonable adjustment that requires accommodating through the application process, please contact us.
    • swindon, wiltshire
    • permanent
    • £8.91 - £10.00 per hour
    • full-time
    Would you like to work with a famous luxury interiors brand? We're looking for customer service advisers to work on The White Company account. Does your current role involve Customer Care, Client Service, high levels of communication and working to deadlines? If so, we are looking for your skills to join our Customer Service Team.Would you like to work somewhere that offers genuine career progression and advancement opportunities?Where people are genuinely rewarded for their achievements and hard work?If you answered YES, then we would love to hear from you. We're looking for fantastic people who are genuinely enthusiastic about all things customer service.What you'll be doing:Working as Inbound dedicated contact centre customer service adviser, you will help make every moment magical for your customers.You'll be contributing to The White Company's brand goal of "a customer service and shopping experience that is second to none" in all customer contacts to ensure they strive for first contact resolution."You'll adhere to quality assurance guidelines. Be able to demonstrate they have positively influenced the Average Order Value for the department.You'll be given in depth training from day one, to set you up for success, and then on-going support working in a friendly and growth orientated environment. Many of our consultants have progressed upward and sideways in our business already, learning new skills and taking on permanent roles. We can't wait to see what you will achieve with us!Benefits you'll love:Woven do benefits differently - they focus on your health, wealth and self. Benefits+ is their bespoke benefits platform that puts you first. With all your benefits at your fingertips, you can flex your package whenever you like, from wherever you like!23 days holiday rising to 25 days after 5 years service3% pension employer contribution5% pension employee contribution4 x basic salary life assuranceUp to 5% performance profit shareGym & restaurant discountsSavings clubs and holiday tradingFree tea, coffee & fruitEye care schemeWe are so proud of our offices and enjoy where we work, take a look.Here's who we're looking for:Strong communication skillsExcellent customer service skillsThe ability to problem-solve and multitask effectivelyDigital savvy, and confident with social mediaPassionate about great customer serviceWork confidently in a team, and want to add value to itWoven understand their best people come from a variety of backgrounds and are willing to consider all sorts of previous experience. If you're a natural communicator and enjoy talking to people we would love to hear from you. In depth training is provided so you'll be feeling confident and raring to go from day one. Please be aware that as part of the internal recruitment process, should you apply for a role, you are giving your consent to your employment records being accessed if requested. Working hours: 37.5 hours, shifts available between Monday to Sunday 09:00-19:00.Contract: Temporary & Permanent Contracts AvailableTemp Rate: £8.91pm _ bonus (OTE £10ph) / Perm Salary : £18,000About The White company: From its inception in 1994, Chrissie Rucker's vision was to build a company that specialised in stylish, white, designer-quality items for the home that were not only exceptional quality, but also outstanding value for money. In addition to this devotion to simplicity, it was imperative the customer was put at the heart of everything and provided with a second-to-none shopping experience - and so The White Company was born.Today, the company that began as a 12-page mail-order brochure has become one of the UK's fast-growing multi-channel retailers and a leading lifestyle brand with 60 stores across the UK and impressive global growth. The White Company also has a flagship store in the US - 155 Fifth Avenue NY plus concessions in selected Nordstrom stores, and a highly successful online business.PRIDE - In everything we doP - PASSION R - RESOURCEFUL I - IMAGINATIVE D - DEDICATED E - EVERYONE
    Would you like to work with a famous luxury interiors brand? We're looking for customer service advisers to work on The White Company account. Does your current role involve Customer Care, Client Service, high levels of communication and working to deadlines? If so, we are looking for your skills to join our Customer Service Team.Would you like to work somewhere that offers genuine career progression and advancement opportunities?Where people are genuinely rewarded for their achievements and hard work?If you answered YES, then we would love to hear from you. We're looking for fantastic people who are genuinely enthusiastic about all things customer service.What you'll be doing:Working as Inbound dedicated contact centre customer service adviser, you will help make every moment magical for your customers.You'll be contributing to The White Company's brand goal of "a customer service and shopping experience that is second to none" in all customer contacts to ensure they strive for first contact resolution."You'll adhere to quality assurance guidelines. Be able to demonstrate they have positively influenced the Average Order Value for the department.You'll be given in depth training from day one, to set you up for success, and then on-going support working in a friendly and growth orientated environment. Many of our consultants have progressed upward and sideways in our business already, learning new skills and taking on permanent roles. We can't wait to see what you will achieve with us!Benefits you'll love:Woven do benefits differently - they focus on your health, wealth and self. Benefits+ is their bespoke benefits platform that puts you first. With all your benefits at your fingertips, you can flex your package whenever you like, from wherever you like!23 days holiday rising to 25 days after 5 years service3% pension employer contribution5% pension employee contribution4 x basic salary life assuranceUp to 5% performance profit shareGym & restaurant discountsSavings clubs and holiday tradingFree tea, coffee & fruitEye care schemeWe are so proud of our offices and enjoy where we work, take a look.Here's who we're looking for:Strong communication skillsExcellent customer service skillsThe ability to problem-solve and multitask effectivelyDigital savvy, and confident with social mediaPassionate about great customer serviceWork confidently in a team, and want to add value to itWoven understand their best people come from a variety of backgrounds and are willing to consider all sorts of previous experience. If you're a natural communicator and enjoy talking to people we would love to hear from you. In depth training is provided so you'll be feeling confident and raring to go from day one. Please be aware that as part of the internal recruitment process, should you apply for a role, you are giving your consent to your employment records being accessed if requested. Working hours: 37.5 hours, shifts available between Monday to Sunday 09:00-19:00.Contract: Temporary & Permanent Contracts AvailableTemp Rate: £8.91pm _ bonus (OTE £10ph) / Perm Salary : £18,000About The White company: From its inception in 1994, Chrissie Rucker's vision was to build a company that specialised in stylish, white, designer-quality items for the home that were not only exceptional quality, but also outstanding value for money. In addition to this devotion to simplicity, it was imperative the customer was put at the heart of everything and provided with a second-to-none shopping experience - and so The White Company was born.Today, the company that began as a 12-page mail-order brochure has become one of the UK's fast-growing multi-channel retailers and a leading lifestyle brand with 60 stores across the UK and impressive global growth. The White Company also has a flagship store in the US - 155 Fifth Avenue NY plus concessions in selected Nordstrom stores, and a highly successful online business.PRIDE - In everything we doP - PASSION R - RESOURCEFUL I - IMAGINATIVE D - DEDICATED E - EVERYONE
    • swindon, wiltshire
    • work from home - permanent
    • £8.91 - £10.00 per hour
    • full-time
    Nationwide Home Based Customer Service AdviserCan you currently work from home? Do you want a better work/life balance? Are you after more job flexibility from your job? Do you have commitments or other reasons that mean you need to be at home more during the day, but still want a career?.....A career that offers genuine progression and advancement opportunities, but working 100% from home?If you answered a resounding YES to the above, then we would love to hear from you as we're looking for fantastic people who are genuinely enthusiastic about all things customer service, who want to share their knowledge and passion with their customers (customers that include some of the most famous household brands) BUT, and here is the magic bit… you want to be able to do this from the comfort of your own home... 100% of the time.We don't care if you live in Glasgow or Southampton, Cardiff or Norwich the opportunity is Nationwide - if you can work full time (from the comfort of your house), and give first class service to a wide range of customers, we would love to hear from you.The Benefits of working from home, with Woven:Woven do benefits differently - they focus on your health, wealth and self. Benefits+ is their bespoke benefits platform that puts you first. With all your benefits at your fingertips, you can flex your package whenever you like, from wherever you like!Temp - £8.91ph + bonus (OTE £10ph) / Perm - £18k+ per annum23 days holiday rising to 25 days after 5 years' service3% pension employer contribution, 5% pension employee contribution4 x basic salary life assuranceUp to 5% performance profit shareGym & restaurant discountsSavings clubs and holiday tradingEye care schemeHere's what you'll be doing as a Home Based Customer Service Adviser with Woven:Firstly you'll be given in depth online training from day one, to prepare you and set you up for career success, and then you will receive on-going remote guidance from a friendly and supportive central team, that will really make you feel part of a large "family". As a Customer Service Adviser with Woven, you will be the first point of contact for our customers via live chat, email, Facebook messenger and of course the good old telephone! - You will ensure your customers have the best experience possible no matter how you are communicating with them.You will be dealing with questions, queries and complaints, as well as advising customers on products, services, up-selling options and the latest deals available, from your chosen room in your house!You will love this role if you genuinely get satisfaction from giving great customer service, and seeing a job is done right through to the end.Home Based Customer Service Adviser Key Attributes: Strong communication skillsExcellent customer service skillsThe ability to problem-solve and multitask effectivelyDigital savvy, and confident with social media, messenger and live chatPassionate about great customer serviceWork confidently independently but still able to work as part of a remote team, with the desire and willingness to add value to itWoven understand their best people come from a variety of backgrounds and locations and are willing to consider all sorts of previous customer experience, whether that be hospitality, retail or face to face sales. Please be aware that as part of the internal recruitment process, should you apply for a role, you are giving your consent to your employment records being accessed if requested.Working hours: 37.5 hours, shifts available to suit you, between Monday to Sunday(£10 per hour = £8.91 per hour + £1.09 per hour bonus)
    Nationwide Home Based Customer Service AdviserCan you currently work from home? Do you want a better work/life balance? Are you after more job flexibility from your job? Do you have commitments or other reasons that mean you need to be at home more during the day, but still want a career?.....A career that offers genuine progression and advancement opportunities, but working 100% from home?If you answered a resounding YES to the above, then we would love to hear from you as we're looking for fantastic people who are genuinely enthusiastic about all things customer service, who want to share their knowledge and passion with their customers (customers that include some of the most famous household brands) BUT, and here is the magic bit… you want to be able to do this from the comfort of your own home... 100% of the time.We don't care if you live in Glasgow or Southampton, Cardiff or Norwich the opportunity is Nationwide - if you can work full time (from the comfort of your house), and give first class service to a wide range of customers, we would love to hear from you.The Benefits of working from home, with Woven:Woven do benefits differently - they focus on your health, wealth and self. Benefits+ is their bespoke benefits platform that puts you first. With all your benefits at your fingertips, you can flex your package whenever you like, from wherever you like!Temp - £8.91ph + bonus (OTE £10ph) / Perm - £18k+ per annum23 days holiday rising to 25 days after 5 years' service3% pension employer contribution, 5% pension employee contribution4 x basic salary life assuranceUp to 5% performance profit shareGym & restaurant discountsSavings clubs and holiday tradingEye care schemeHere's what you'll be doing as a Home Based Customer Service Adviser with Woven:Firstly you'll be given in depth online training from day one, to prepare you and set you up for career success, and then you will receive on-going remote guidance from a friendly and supportive central team, that will really make you feel part of a large "family". As a Customer Service Adviser with Woven, you will be the first point of contact for our customers via live chat, email, Facebook messenger and of course the good old telephone! - You will ensure your customers have the best experience possible no matter how you are communicating with them.You will be dealing with questions, queries and complaints, as well as advising customers on products, services, up-selling options and the latest deals available, from your chosen room in your house!You will love this role if you genuinely get satisfaction from giving great customer service, and seeing a job is done right through to the end.Home Based Customer Service Adviser Key Attributes: Strong communication skillsExcellent customer service skillsThe ability to problem-solve and multitask effectivelyDigital savvy, and confident with social media, messenger and live chatPassionate about great customer serviceWork confidently independently but still able to work as part of a remote team, with the desire and willingness to add value to itWoven understand their best people come from a variety of backgrounds and locations and are willing to consider all sorts of previous customer experience, whether that be hospitality, retail or face to face sales. Please be aware that as part of the internal recruitment process, should you apply for a role, you are giving your consent to your employment records being accessed if requested.Working hours: 37.5 hours, shifts available to suit you, between Monday to Sunday(£10 per hour = £8.91 per hour + £1.09 per hour bonus)
    • swindon, wiltshire
    • permanent
    • £8.91 - £10.00 per hour
    • full-time
    Inbound Customer Service Adviser Location: SwindonWorking hours: 37.5 hours, various shifts available between Monday to SundayContract: Temporary and Permanent contracts availableTemp Rate: £8.91ph + bonus (OTE £10ph) / Perm Salary: £18,000pa + benefitsAre you looking for a career change? Do you have transferable skills?Does your current role involve Client Care, Customer Service, High Level of communication and working to deadlines? If so, we are looking for your skills to join our Customer Service Adviser Team.Would you like to work somewhere that offers genuine career progression and advancement opportunities?Where people are genuinely rewarded for their achievements and hard work?If you answered YES, then we would love to hear from you as we're looking for fantastic people who are genuinely enthusiastic about all things customer service. Working as a Customer Service Adviser, you will help make every moment magical for your customers.You'll be given in depth training from day one, to set you up for success, and then on-going support working in a friendly and growth orientated environment. Many of our consultants have progressed upward and sideways in our business already.About YouWe are looking for social media savvy people, who want to make customer experience as incredible as possible!You'll be naturally passionate about delivering exceptional levels of customer service. You will need exceptional problem-solving skills to ensure we fix our customers' problems at first contact with minimal escalation!You will be a confident individual, with drive and enthusiasm to ensure targets are met! You will need excellent communication skills. This role is varied, where everyday can be different so the ability to think on your feet, multi-task and problem solve are an absolute must.What you will be doing as Inbound Customer Service Adviser:As a Customer Service Adviser you will be the first point of contact for our customers via, chat, email, Facebook messenger and telephone - ensuring customers have the best experience possible! You will be dealing with questions, queries and complaints, as well as advising customers on products, up-selling options and the latest deals available! In addition to voice calls you will be working on email, chat, social and private messaging.Inbound Customer Service Adviser Key Attributes: Strong communication skillsExcellent customer service skillsThe ability to problem-solve and multitask effectivelyDigital savvy, and confident with social mediaPassionate about great customer serviceWork confidently in a team, and want to add value to itWoven understand their best people come from a variety of backgrounds and are willing to consider all sorts of previous experience. If you're a natural communicator and enjoy talking to people, we would love to hear from you. In depth training is provided so you'll be feeling confident and raring to go from day one.Benefits:Woven do benefits differently - they focus on your health, wealth, and self. Benefits+ is their bespoke benefits platform that puts you first. 23 days holiday rising to 25 days after 5 years' service3% pension employer and 5% pension employee contribution4 x basic salary life assuranceUp to 5% performance profit shareGym & restaurant discountsSavings clubs and holiday tradingFree tea, coffee & fruitEye care schemeBenefits are dependent on contract and campaign employed on, will be confirmed at offer stage.*For an immediate interview send your CV now via the APPLY BUTTON*Please be aware that as part of the internal recruitment process, should you apply for a role, you are giving your consent to your employment records being accessed if requested.Woven are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, sex, or gender identity. If you have a disability or any reasonable adjustment that requires accommodating through the application process, please contact us.
    Inbound Customer Service Adviser Location: SwindonWorking hours: 37.5 hours, various shifts available between Monday to SundayContract: Temporary and Permanent contracts availableTemp Rate: £8.91ph + bonus (OTE £10ph) / Perm Salary: £18,000pa + benefitsAre you looking for a career change? Do you have transferable skills?Does your current role involve Client Care, Customer Service, High Level of communication and working to deadlines? If so, we are looking for your skills to join our Customer Service Adviser Team.Would you like to work somewhere that offers genuine career progression and advancement opportunities?Where people are genuinely rewarded for their achievements and hard work?If you answered YES, then we would love to hear from you as we're looking for fantastic people who are genuinely enthusiastic about all things customer service. Working as a Customer Service Adviser, you will help make every moment magical for your customers.You'll be given in depth training from day one, to set you up for success, and then on-going support working in a friendly and growth orientated environment. Many of our consultants have progressed upward and sideways in our business already.About YouWe are looking for social media savvy people, who want to make customer experience as incredible as possible!You'll be naturally passionate about delivering exceptional levels of customer service. You will need exceptional problem-solving skills to ensure we fix our customers' problems at first contact with minimal escalation!You will be a confident individual, with drive and enthusiasm to ensure targets are met! You will need excellent communication skills. This role is varied, where everyday can be different so the ability to think on your feet, multi-task and problem solve are an absolute must.What you will be doing as Inbound Customer Service Adviser:As a Customer Service Adviser you will be the first point of contact for our customers via, chat, email, Facebook messenger and telephone - ensuring customers have the best experience possible! You will be dealing with questions, queries and complaints, as well as advising customers on products, up-selling options and the latest deals available! In addition to voice calls you will be working on email, chat, social and private messaging.Inbound Customer Service Adviser Key Attributes: Strong communication skillsExcellent customer service skillsThe ability to problem-solve and multitask effectivelyDigital savvy, and confident with social mediaPassionate about great customer serviceWork confidently in a team, and want to add value to itWoven understand their best people come from a variety of backgrounds and are willing to consider all sorts of previous experience. If you're a natural communicator and enjoy talking to people, we would love to hear from you. In depth training is provided so you'll be feeling confident and raring to go from day one.Benefits:Woven do benefits differently - they focus on your health, wealth, and self. Benefits+ is their bespoke benefits platform that puts you first. 23 days holiday rising to 25 days after 5 years' service3% pension employer and 5% pension employee contribution4 x basic salary life assuranceUp to 5% performance profit shareGym & restaurant discountsSavings clubs and holiday tradingFree tea, coffee & fruitEye care schemeBenefits are dependent on contract and campaign employed on, will be confirmed at offer stage.*For an immediate interview send your CV now via the APPLY BUTTON*Please be aware that as part of the internal recruitment process, should you apply for a role, you are giving your consent to your employment records being accessed if requested.Woven are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, sex, or gender identity. If you have a disability or any reasonable adjustment that requires accommodating through the application process, please contact us.
    • swindon, wiltshire
    • temporary
    • £15,000 - £17,000 per year
    • full-time
    The RoleJob Title: Customer Services ConsultantJob Type: TemporaryLocation: SwindonHours: 37.5 Monday - Friday 9am till 8pmSalary: £17,374 per annumTraining: 2 days Key Tasks & ResponsibilitiesOutbound calling B2C - preferableSpeaking to customers in a professional manner in line with valuesMeeting and exceeding KPI's and targets set by managers.Demonstrate excellent product knowledge to customers.Competent at both outbound calling and Inbound call handlingCompetent with e-mails, and various CRM systems About YouYou will be required to fact find in order to establish the customer's specific requirements and their unique circumstances. The ability to understand and match these to possible solutions is essential. You will work with colleagues and specialists to support prospects via telephone, e-mail, or website. Work as part of a team to ensure all inbound calls are answered within the agreed timeframe with the client. Have great listening skills and attention to detail. Be brand aware and have the client and the customer/prospect at the heart of everything you do. The role also includes an element of outbound satisfaction surveying with existing customers and white mail to process.Key AttributesContact Centre Experience - essentialCustomer Service experience - preferableExposure to working towards targetsResilience capability and maintaining the thrive to succeedRandstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    The RoleJob Title: Customer Services ConsultantJob Type: TemporaryLocation: SwindonHours: 37.5 Monday - Friday 9am till 8pmSalary: £17,374 per annumTraining: 2 days Key Tasks & ResponsibilitiesOutbound calling B2C - preferableSpeaking to customers in a professional manner in line with valuesMeeting and exceeding KPI's and targets set by managers.Demonstrate excellent product knowledge to customers.Competent at both outbound calling and Inbound call handlingCompetent with e-mails, and various CRM systems About YouYou will be required to fact find in order to establish the customer's specific requirements and their unique circumstances. The ability to understand and match these to possible solutions is essential. You will work with colleagues and specialists to support prospects via telephone, e-mail, or website. Work as part of a team to ensure all inbound calls are answered within the agreed timeframe with the client. Have great listening skills and attention to detail. Be brand aware and have the client and the customer/prospect at the heart of everything you do. The role also includes an element of outbound satisfaction surveying with existing customers and white mail to process.Key AttributesContact Centre Experience - essentialCustomer Service experience - preferableExposure to working towards targetsResilience capability and maintaining the thrive to succeedRandstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003

Explore over 5 jobs in Wiltshire

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