Job opening - Team Leader - Sales, German Speaker in Valencia

summary

valencia, comunidad valenciana
permanent
completa

job category
other

job details

- Lead, coach, and motivate a team of Sales Agents through daily floor support and actionable feedback.- Monitor team performance across sales conversion, upselling, revenue, productivity, CSAT, and quality KPIs.- Provide real-time coaching on consultative selling, objection handling, and closing techniques.- Support agents with complex customer situations and high-value bookings.- Identify performance gaps and implement actions to optimize commercial results.- Manage real-time team operations, including shift flow and intraday management.- Handle customer escalations and collaborate with Regional Management, Quality, and WFM teams. ...

key responsibilities
- 4+ years of target-driven sales experience (Travel, Tourism, Hospitality, or OTA experience is highly valued).- Strong leadership potential, previous Team Leader experience is a plus.- Strong commercial mindset and coaching skills.- Full legal right to work in Spain.- Availability for rotating shifts: including morning and afternoon with flexibility to work some weekends.
experience
4
skills
actitud comercial y de ventas;Alemán
qualifications
FP Grado Medio
education
FP Grado Medio

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