highlights

  • Q4 2019 organic growth: -2.8%
  • Q4 2019 underlying EBITA: € 292m
  • Q4 2019 EBITA margin: 4.9%
  • Q4 topline in Europe mixed, US slightly easing, both impacted by macro and political uncertainty; strong growth in RoW.  
  • Q4 gross margin 20.0%, up 20bp YoY; continued support from pricing, mix and digital tools.
  • FY 2019 EBITA margin 4.6%, down 10bp YoY; Q4 2019 EBITA margin down 30bp YoY to 4.9% due to digital/IT investments.
  • ongoing market share gains in several countries, fueled by digital strategy. 
  • FY 2019 FCF up 46% YoY to € 915m
  • January 2020 revenue decreased by 3%-4% YoY.

"In 2019, we solidified our global No. 1 position as the largest HR services firm in the world", says CEO Jacques van den Broek. "This further strengthens our commitment and responsibility to support people and organizations in realizing their true potential. In fact, we see it as our core business. It has helped us to achieve our leading position, and it will help us in our journey towards our ultimate goal of touching the work lives of 500 million people by 2030." 

“Financially, 2019 was a challenging year, but we have been able to demonstrate our resilience once again. Randstad's increasingly diversified portfolio by region and activity paid off. Our Group revenue was slightly down year-on-year organically, reflecting ongoing macro and political uncertainties, primarily in Northern Europe. At the same time, we continued our outperformance in several key geographies. Importantly, we were able to further improve our pricing power and discipline, reflecting increasing scarcity in labor markets and the successful implementation of our digital pricing tools globally. All in all, we protected our full-year 2019 EBITA margin, arriving at a sound level of 4.6%, while at the same time investing significantly in the future. Underpinning the strong resilience of our business model, we generated a record high free cash flow of € 915 million, resulting in a strong balance sheet and additional cash returns to shareholders. For 2019, we propose a record high total cash dividend of € 4.32 per ordinary share, including a special dividend of € 2.23. I would like to thank all Randstad colleagues around the world for their enthusiasm, commitment and dedication to this great company.”

for more information

David Tailleur - Director Investor Relations

david.tailleur@randstad.com or +31 6 1246 2133

Steven Vriesendorp - Investor Relations Officer

steven.vriesendorp@randstad.com or +31 6 2692 8529

about randstad

Randstad is a global talent leader with the vision to be the world’s most equitable and specialized talent company. As a partner for talent and through our four specializations - Operational, Professional, Digital and Enterprise - we provide clients with the high-quality, diverse and agile workforces that they need to succeed in a talent scarce world. We help people secure meaningful roles, develop relevant skills and find purpose and belonging in their workplace. Through the value we create, we are committed to a better and more sustainable future for all. Headquartered in the Netherlands, Randstad operates in 39 markets and has approximately 40,000 employees. In 2023, we supported 2 million talent to find work and generated a revenue of €25.4 billion. Randstad N.V. is listed on the Euronext Amsterdam. For more information, see www.randstad.com.

for more information

Elise Martin-Davies
+31 (0)6 1322 5136
press@randstad.com