We use your personal data when providing our HR-services, which include services in the field of recruitment and selection, mediation, temporary staff, secondment, payroll, personal development, career guidance, coaching, planning, and personnel and salary administration as further described in the Terms and Conditions (collectively “Services”). 

By innovating at scale, Randstad will fulfill our compelling vision: to empower lifelong employability and deliver on our brand promise of proactivity, transparency and guidance to offer a truly enriching talent experience for finding a job around the world.

what personal data do we collect about you and why do we need your personal data?

As a candidate, we collect and process the following personal data about you for the purposes specified below:

Purpose(s) for processing Categories of personal data Legal basis for processing
To provide our Services to you (including matching and proposing you to clients, interviews, assessments). For example, we may process your personal data to recommend jobs to you based on your profile and enable our consultants to provide you with tailored job opportunities, career advice, reskilling options, inclusiveness, suggest additional training where necessary and introduce you to hiring managers.
Identification and contact data: name, contact information (including home address, home phone number and mobile phone number), citizenship and country of residence, date of birth, (in exceptional cases) gender, digital signature and languages spoken.
The processing of your data and the use of automated systems is necessary to provide you with the matching services, and is therefore based on (pre-) contractual necessity.
Training and updating of systems/statistical purposes. Some of the systems that we use to provide our Services are based on machine learning technology. In order for that technology to function reliably, it needs to be trained and updated on the basis of existing data. We may also process personal data in an aggregated manner for statistical purposes.
Professional information: personal data related to your work including (without limitation) your job title, description and location, your department, professional email address, reporting levels, and employment status (full-time/part-time/etc.). CV/resumes and other recruitment information: CV/resume, work history, information about your skills, your experience and educational background and other relevant information (such as your photograph, interview notes and personal data included in the cover letter or as part of the application process).
Based on our legitimate interest in training and updating our systems. We have implemented mitigating measures to limit the privacy impact, such as de-identification and an easy opt-out in your choices.
Dispute management and litigation
Legal/Dispute Data: Personal data that law enforcement authorities require us to disclose in connection with an investigation. Personal data that is necessary for Randstad to defend its rights in connection with a dispute or with proceedings before a court of law (or other dispute resolution body)
Processing is necessary for the purpose of the legitimate interests pursued by Randstad, which include the protection of company assets, protecting its legal interests and managing legal claims/disputes.
Compliance with labor, tax and social security laws and other legal or regulatory requirements (e.g. equal opportunity and workplace diversity requirements)
Identification and contact data: name, contact information (including home address, home phone number and mobile phone number), citizenship and country of residence, date of birth, (in exceptional cases) gender, digital signature and languages spoken. Government issued identifiers: government issued identifiers including (without limitation) the national identification number, social insurance number and social security number, as legally required. This may include, without limitation, the provision of any further information that may be formally required by governmental or regulatory authorities. Special personal data: where necessary to comply with its legal obligations, or if otherwise permitted by or pursuant to law, Randstad may process data about race or ethnic origin, political opinions, religious or philosophical beliefs, genetic and biometric data, health, sex life, trade union membership, criminal record data, and/or personal data about unlawful or disruptive behavior.
Processing is necessary for compliance with employment and compliance with our legal obligations under labor, tax, social security and other laws and regulations.
Events
Identification and contact data: name, contact information (including home address, home phone number and mobile phone number), citizenship and country of residence, date of birth, (in exceptional cases) gender, digital signature and languages spoken. Photographs and video footage: when participating in recruitment-related events, meetings, conferences etc.
Based on our legitimate interest in maintaining a good relationship with our community of candidates and promoting our Services by inviting you to our events. In the context of such events, photographs or video footage may be taken, which may involve the processing of your personal data.
Surveys (including satisfaction surveys)
Identification information: your name and other contact information (including email address, landline phone number and mobile phone number), gender, digital signature and languages spoken. Professional information: information related to your work including (without limitation) your job title, your location and your department. Survey results: we may process your responses to questions in surveys. Information you choose to share with us: we may process additional information if you choose to share that with us.
Based on our legitimate interest to survey our candidates so as to better understand their needs, to improve our Services and to build and maintain a good relationship with our candidates.
Facilities, security and contingency planning purposes
Identification and contact data: name, contact information (including home address, home phone number and mobile phone number), citizenship and country of residence, date of birth, (in exceptional cases) gender, digital signature and languages spoken. Visitor information: when accessing our buildings, we may collect your name, contact details, car plate number, identification, etc. for security reasons. Where we are legally permitted to do so we may also ask you to disclose information about your health (including information related to viral infections, flu, etc.) for health and safety reasons. Information related to identification/access control cards: employee identification and access control cards may contain your name, photograph, employee number and may be linked to other details on record (department, phone number, license plate). CCTV footage: we may process footage of you obtained through our use of CCTV surveillance systems.
Processing is necessary for the purpose of the legitimate interests pursued by Randstad, which include safeguarding and securing our assets, our facilities, our information systems and our people. In this context, the collection and verification of identification and contact information is necessary for access control, on-site security, and effective contingency planning.
To conduct corporate transactions (including mergers, acquisitions and divestments)
Identification information: your name and other contact information (including email address, landline phone number and mobile phone number), gender, digital signature and languages spoken. Professional information: information related to your work including (without limitation) your job title, your location and your department.
Processing is necessary for the purpose of the legitimate interests pursued by Randstad, which include Randstad’s interest in developing its business through mergers, acquisitions and divestment.

This data may be obtained directly or indirectly from you. In the latter case, we will inform you of the purpose and data sources we use, when we communicate with you in connection with our Services (e.g. to alert you about a job opportunity), or in any event within one month of the time we indirectly obtain your data. The exception is where the provision of this information to you would cause disproportionate efforts. In that case, we may take alternative measures to protect your rights and freedoms.  

how long do we keep your personal data?

We may retain your personal data for a period of 2 years counting from our last interaction with you for the purposes of providing you our Services.