values-based business principles.

to know

We are experts. We know our clients, talent, suppliers and other business partners, and we know that it’s often the details that count the most.

1. We know and comply with international human rights principles, Randstad’s internal policies and procedures, and the laws that govern our business.

2. We know and comply with competition and antitrust laws.

3. We know and comply with the laws on insider trading and market abuse of Randstad’s shares or securities.

4. We make sure that our records (including those containing personal information) are created, collected, used, stored and destroyed securely and in accordance with the law, including data protection legislation.

to serve

We succeed through a spirit of excellent service, exceeding the core requirements of our industry.

5. We conduct business in a fair and ethical manner and avoid any situation that could create a conflict of interest, or the appearance of conflict, between the interests of Randstad and our private interests.

6. We do not offer, pay or accept bribes or anything of value that could create undue influence or the appearance of inappropriate behavior.

7. We do not offer or accept gifts or hospitality or anything of value that could create undue influence or the appearance of inappropriate behavior.

to trust

We are respectful. We value our relationships and treat people well.

8. We treat others fairly, act with care and consideration, respect human rights and ensure fair labor conditions. We value respect in the workplace and do not tolerate any form of harassment or abusive conduct.

9. We respect the right to privacy, ensure that confidential information is kept confidential, and do not abuse the confidential information of others. We treat all personal data in an appropriate and lawful manner, respecting the rights and interests of each individual. We are committed to the ethical and responsible use of AI.

10. We do not misuse Randstad property, including hardware, software, systems and databases, for personal purposes.

simultaneous promotion of all interests

We see the bigger picture, take our social responsibility seriously and are committed to be the most equitable and specialized talent company. Our business should always benefit society as a whole.

11. We value inclusion and belonging. We are committed to equal opportunities and do not discriminate, including on the grounds of race, color, religion, ancestry, national origin, age, sex (including pregnancy), sexual orientation, gender identity or expression, marital status, disability, veteran status, service in the uniformed services, citizenship status, genetic information or any other status protected by applicable law.

12. We do not engage with anyone who is connected with terrorism or other criminal activities, or subject to sanctions.

13. We do not sponsor or make contributions or donations to any candidate for public or private office, or public international organizations, to political parties or to other political interests on behalf of or for the benefit of Randstad, either directly or indirectly.

striving for perfection

We always seek to improve and innovate. We are here to delight our clients and talent in everything we do, right down to the smallest detail.

14. We regard health and safety in our business as the utmost priority. We are committed to providing and maintaining a healthy and safe work environment and promoting mental health and well-being at work. This includes both Randstad representatives and our talent working at client premises.

15. We maintain and provide full, fair, timely, accurate and understandable contracts, employment conditions, records and financial information.

16. We take into account and seek to minimize the environmental impact of our business.

Randstad is a signatory of the United Nations Global Compact and respects and supports its ten principles with respect to human rights, labor, environment and anti-corruption. The principles regarding labor are those outlined in the ILO Declaration on Fundamental Principles and Rights at Work: freedom of association and the right to collective bargaining, elimination of all forms of forced or compulsory labor, effective abolition of child labor, and elimination of discrimination in respect of employment and occupation. We are committed to make the Global Compact principles part of the strategy, culture and day-to-day operations of Randstad and the ten principles are therefore regarded as part of our Business Principles.

Randstad recognizes that it also has a responsibility to its external relationships. In its interactions with talent, clients, suppliers and other business partners, the Business Principles equally apply, and Randstad encourages a continued active dialogue with stakeholders in the world of work.

The Business Principles are our minimum standards but, in addition, we must always ensure that we comply with all laws, human rights principles and Randstad’s internal policies and procedures; no one is authorized to violate them. If the Business Principles conflict with local law then local law must be followed while striving to act in the spirit of the Business Principles. Some of the Business Principles will be outlined in more detail in separate Randstad Policies and Procedures as required.

If an employee or talent suspects a breach of these Business Principles, they should first raise their concerns through the normal (local) reporting channels, either through local management lines or regular local contacts, such as via HR, legal, identified confidants, complaint desks, the local integrity officer, etc. Reporting to management is usually the fastest and preferred route, and the best way to ensure a good and open work environment throughout the Randstad Group.

If such local reporting channels are likely to be inappropriate or ineffective, the Randstad Misconduct Reporting Procedure (also known as Whistleblower Procedure) can be used, but this should be considered as a last resort. All concerns raised in accordance with this procedure will be treated strictly confidentially and with the complete assurance that there will be no retaliation against the person filing a good faith complaint. Reports will be investigated promptly and corrective action will be taken where required to resolve issues satisfactorily. Although reports under the Misconduct Reporting Procedure can be submitted anonymously, if the complainant reveals their identity this greatly facilitates the investigation of the report.

We have captured the principles on which the company and its representatives should conduct in  a set of policies.