- The Accounts Receivable (AR) Executive is responsible for managing all incoming payments, ensuring the accuracy of invoices, and maintaining precise financial records related to receivables. This role plays a critical part in the Order-to-Cash (O2C) process and is key to maintaining a healthy cash flow. Key Responsibilities and Duties
- Invoicing & Billing:
- Generate and issue accurate invoices to customers in a timely manner in accordance with specific contract terms and standard operating procedures.
- Review invoices to ensure billing accuracy and reconcile invoices to resolve any discrepancies.
- Be the primary billing point of contact for all billing-related inquiries.
- Cash Application & Reconciliation:
- Account for money received against the corrected bills and ensure no reconciliation discrepancies between the client and company ledgers.
- Ensure SOPs (Standard Operating Procedures) are maintained for cash applications.
- Ensure receipts are accounted for within the agreed TAT (Turnaround Time).
- Review and resolve un-applied payments and keep these numbers in a minimal range (e.g., < 2-5 days).
- Reconcile customer accounts and resolve any discrepancies.
- Drive ledger reconciliations wherever needed with clients along with the business.
- Collections & Reporting:
- Monitor accounts to identify outstanding debts and follow up with customers via email or phone for timely collection of dues.
- Maintain accurate records of customer payments and account statuses.
- Generate AR aging reports, collection reports, and other AR-related reports for management decision-making.
- Identify, record, and write off uncollectible accounts (bad debts).
- Compliance & Process:
- Maintain and update billing and AR process documentation.
- Participate in accurate and timely monthly, quarterly, and year-end close activities.
- Support the auditing of the Accounts Receivable process.
- Maintain compliance with company policies and collection regulations.
- Establish and maintain effective and cooperative working relationships with all departments (cross-functional stakeholders).