Location: Abingdon
Salary: £46,000 per annum
Contract Type: Temporary (12 Months), Full-Time
Hours: 37.5 hours per week (Monday - Friday, 09:00 - 17:00)
This pivotal role focuses on leading a dedicated team to ensure the seamless delivery of essential workplace health and safety services, including medicals, health surveillance, and wellbeing programs.
Key Responsibilities
Team Leadership: Supervise and inspire the Customer Services Administration Team, maintaining high engagement and compliance with company standards.
Performance Management: Monitor KPIs and analyze performance metrics to identify trends and implement actionable improvements.
Operational Oversight: Coordinate with internal teams and third-party suppliers to ensure results are delivered to customers within agreed timelines.
Resource Planning: Manage staffing levels and coverage, ensuring clinic calendars remain open and available for bookings.
Training & Development: Deliver high-quality coaching and maintain up-to-date training records to ensure team competency.
What We're Looking For
Experience: At least 3+ years of experience supervising or managing an administrative team.
Education: Educated to A-Level or equivalent.
Technical Skills: Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
Desirable Skills: Experience in a scientific, clinical, or Occupational Health environment, and familiarity with Salesforce or PowerBI.
Qualities: A pioneering mindset, effective communication skills, and a caring approach toward supporting both customers and colleagues.
Ready to lead a team that makes a difference? Apply today!
Randstad Business Support is acting as an Employment Business in relation to this vacancy.
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