ao2 administration officer.

What You’ll Receive

• $40.26+ per hour plus super
• Learn specialist skills and knowledge
• Break into the Government Role

Why work with Randstad?

We value our contractors. So in addition to the benefits from your new employer, we can also offer you…

• A dedicated consultant as a point of contact
• Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many more.
• A free Employee Assistance Program which will provide you your family with access to professional support services
• Access to your payslips at the click of a button via our MyRandstad App
• A weekly pay cycle which gives you access to your wages sooner rather than later.

About the Role

In this role, you will deliver efficient and effective administrative and clerical support for the centre and support the centre’s day-to-day operations. This position is required to work as part of an overall administration support team for the centre.

• Administrative Support: Perform core administrative functions and provide confidential support for the centre, including word processing, data entry, spreadsheets, photocopying, filing activities, and minute-taking at various meetings.
• Correspondence & Reports: Assist other staff with administrative issues and support the preparation of memorandums, reports, and general correspondence.
• Office Technology: Provide support and assistance in the maintenance and use of office communication and technology, including photocopiers, printers, and computers.
• Reception & Enquiries: Answer general enquiries at reception, direct visitors, screen telephone calls, and redirect enquiries to appropriate areas within the office and Agency.
• Mail & Records Management: Manage mail, maintain the mail register, archive files/records in accordance with legislative requirements, and ensure record systems/data for the Integrated Offender Management system (IOMs) are accurate and current.
• Confidentiality & File Security: Maintain filing and recording systems while ensuring strict confidentiality of all documentation. Guarantee file security and restrict access exclusively to relevant staff and approved external agencies.
• Procurement: Undertake procurement activities to ensure adequate centre resources, including stationery and miscellaneous office supplies.
• Human Resources & Financial Support: Process human resources paperwork (including timesheets, leave forms, and payroll documentation), conduct banking as required, and perform opening and closing procedures.

Note: The role description provides the minimum requirements for the role. The incumbent may be required to undertake other duties outside of these primary accountabilities as required.

Role Suitability & Competencies

• Basic Administrative & IT Skills: Competent IT skills with proficiency in Microsoft Office software (Word, Excel, PowerPoint), databases, and general office technology, alongside a willingness to learn internal information management databases.
• Planning & Organising: Strong organizational abilities to ensure tasks are completed within required deadlines and in accordance with all relevant policies and procedures.
• Problem Solving & Initiative: Ability to apply a range of problem-solving strategies and demonstrate initiative in identifying and solving problems both independently and as part of a team.
• Communication Skills: Navigation of difficult converstions. Effective listening, oral, and written communication skills to gather, summarize, and clearly communicate information to a wide range of internal and external stakeholders (both in person and over the phone).
• Discretion & Confidentiality: Proven ability to exercise sound judgement and discretion when handling confidential and sensitive information.
• Interpersonal Skills: Sound interpersonal skills to collaborate and complete tasks that require input and cooperation from multiple stakeholders.
• Regulatory Awareness: Ability to acquire knowledge of relevant acts and regulations.

• Current holder of Class C driver’s licence

What now

Are you ready to take the next step in your career in government? If you meet the essential criteria and have the required experience listed above apply now! We would love to hear from you.

Note, unfortunately due to a high volume of interest in these roles only shortlisted candidates will be contacted

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.