ar process manager.

● Foster a positive and collaborative work environment that encourages continuous
professional growth and learning.
2. Operational Excellence and Quality● Own and manage all operational aspects of either the front-end or back-end Revenue
Cycle Management (RCM) processes.
● Ensure all processes are executed with high accuracy and efficiency, adhering strictly to
company policies and industry best practices.
● Monitor and analyze key performance indicators (KPIs), including claims submission
rates, denial rates, and collection percentages, to ensure operational goals are met.
● Maintain strict regulatory compliance, ensuring adherence to all relevant healthcare
regulations (e.g., HIPAA) and company compliance standards.
● Stay updated on changes in payer regulations, coding standards, and billing
requirements to ensure continuous compliance.
3. Process Improvement and Efficiency
● Develop, implement, and maintain clear Standard Operating Procedures (SOPs) for all
tasks within the assigned RCM process.
● Proactively identify process bottlenecks and implement corrective actions to improve
workflow, enhance productivity, and drive operational efficiency.
● Collaborate effectively with cross-functional departments (e.g., CRM, CoE) to resolve
systemic issues and streamline workflows.

experience

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