bilingual french customer service representative.

Randstad is seeking a dynamic and highly motivated Bilingual Customer Service Representative to join our client's team in North York. This is a 6-month contract opportunity with the potential for permanent placement, offering a flexible remote work environment and a chance to make a real impact in a growing organization.

Type: 6 month contract
Pay: $24/ hour
Hours of Operation: Mon - Friday 12:00pm to 8:00 pm
Location: Remote (North York office about once per month)
Equipment provided
Potential to go permanent

Advantages
- Full-time hours.
- No weekends.
- Remote Opportunity (monthly office visit to North York requirement for team events and equipment needs)
- Get your foot in the door with a great company in the finance & insurance space
- Career growth and development
- Equipment provided

Responsibilities
- Provide exceptional customer service to clients through inbound calls, emails, and online chat.
- Handle inquiries regarding insurance claims, policy information, and general account management
- Maintain accurate records and documentation for all customer interactions

Qualifications
- Fluent in both English and French (written and verbal).
- Minimum of 1-2 years of call center experience
- Strong communication, interpersonal, and problem-solving skills
- Proficiency in Microsoft Office Suite and Teams
- Reside in the GTA to be able to commute to the office from time to time

Summary
If you are a highly motivated and customer-focused individual with excellent communication skills, located in the GTA and a passion for delivering exceptional service, we encourage you to apply promptly. While we are seeking to fill this position quickly, the hiring process may take some time. We welcome all applications and please note that only those candidates selected for an interview will be contacted.

1) Apply online

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.