Ready to move beyond Boutique Manager? This role is designed to grow into the next Retail Manager for Malaysia.
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Randstad Malaysia is partnering with a prestigious luxury fragrance brand in the search for a Boutique Manager (Luxury - Fragrance) to lead their retail business in Malaysia, and the client is open to professionals coming from luxury fashion, watches & jewellery, leather goods, beauty, or other premium retail environments.
What matters most is your ability to lead a team, drive commercial performance, elevate client experience, and represent a luxury brand with confidence.
Responsibilities
- Lead and motivate the boutique team to achieve sales and business targets
- Drive exceptional client experience and build strong client relationships
- Develop and coach the team to deliver luxury service standards
- Monitor boutique performance, KPIs and commercial activities
- Ensure strong visual merchandising and brand presentation
- Build and maintain a strong clienteling culture
- Manage day-to-day boutique operations and ensure brand standards are consistently upheld
Requirements
- Proven retail management experience within the luxury retail sector, experience in fragrance is an advantage — but not a must
- Strong people leadership and coaching capabilities
- Commercially driven with a strong understanding of retail KPIs