- Location: Ballarat, Victoria
About the Opportunity
We are seeking an experienced and driven Branch Manager to lead our branch operations in Ballarat. Reporting to the Regional Manager, this hands-on role combines operational management, team leadership, financial accountability, and active sales execution within the trade-based HVAC wholesale sector.
You will take full ownership of branch performance—driving revenue growth, managing inventory, maintaining P&L efficiency, and delivering exceptional customer service to HVAC contractors, builders, and maintenance providers.
Key Responsibilities
- Branch Operations: Oversee day-to-day warehouse operations, order processing, dispatch, receiving, and inventory control to ensure high presentation and operational efficiency.
- Sales & Business Development: Execute branch sales plans, manage key contractor accounts, prepare quotes, and actively prospect for new customers and commercial projects.
- Field Engagement: Conduct client sales calls/visits.
- Financial Oversight: Manage branch P&L performance, control operational expenditure within budget targets, monitor margins, and assist with credit processes.
- Team Leadership & Culture: Supervise, mentor, and coach onsite staff (Branch Supervisor, Counter Sales, Storeperson) while fostering a safe, supportive, and high-performance team environment.
- Safety & Compliance: Champion Work Health & Safety (WHS) protocols, ensure quality assurance standards are met, and lead annual stocktakes within accuracy targets.
What We Are Looking For
- Qualifications: Trade qualification (HVAC, Refrigeration, Air Conditioning, or Mechanical Services) OR a qualification in Business/Management (equivalent industry experience highly valued).
- Experience: Proven track record in branch, operations, or sales management within a trade wholesale, HVAC, or distribution environment.
- Leadership Skills: Strong team management capabilities in a fast-paced operational setting.
- Commercial Acumen: Strong financial literacy with experience in margin management, expenditure control, budgeting, and quoting.
- Product Knowledge: Solid understanding of HVAC systems, components, and trade customer requirements.
How to Apply
If you are a proactive trade or branch management professional looking to drive business growth in Ballarat, submit your resume and cover letter today.
Click APPLY to submit your application or email oscar.knight@randstad.com.au
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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