4 jobs found in Ballarat, Victoria

The role being performed will involve responding to customers enquiries via phone or email correspondence and processing invoices. For this, you will need to have strong communication and organisation skills. Previous basic data entry experience will be considered advantageous. A positive attitude and able to work well in a team environment.A fantastic opportunity for a local administrator to join the team of this expanding business

Customer Service Officers are pivotal in creating positive experiences for our customers. Our busy customer service centres, require staff who embrace challenge, change and passionate aboutmaking a positive impact in a dynamic environment.You’ll be responding to customer queries through both verbal and non-verbal communication throughvarious avenues such as face-to-face, telephone and email. You will be working as part of a team in working towardsboth individual and team targets, whilst providing guidance to less experienced staff, where required. Other key dutieswill involve sourcing and interpreting moderately complex information to customers using a range of databasesystems.

Will need customer service and data entry skills, as the position will require phone and email correspondence daily. For this, you will need to be able to effectively communicate via phone and email correspondence to respond to customer enquiries. Previous basic data entry experience will be considered advantageous A positive attitude and able to work well in a team environment. Please note, all applicants requested for interview will be required to provide a referee check. All successful applicants will be asked to consent to a police check.

A Clinical Care Manager is needed in Ballarat, VIC! Come join a beautiful Aged Care Residence located in one of the most friendly and vibrant regions in Australia! As a Clinical Care Manager, you will lead and oversee a committed team of clinical staff members in this 144-bed residence.Benefits:Supportive, collaborative, and caring team cultureContinual learning and development opportunitiesFlexible working shifts and arrangementsRelocation and accommodation assistance availableResponsibilities:Oversee the daily clinical operations of the care homeSupport and lead the care home clinical team including coaching, mentoring, staff allocations and delegation, performance management and educationReview clinical incidents, complaints and changesLead compliance with ACFI assessmentsManage person-centred care planning and evaluation for residents - including case conferencing with families and carersPrepare and conduct clinical governance auditsOversee medication management in accordance with resident needs and legislative requirementsLiaise with allied health, medical practitioners and other services to provide optimal resident careSkills and Experience:Current AHPRA is essentialBachelor of Nursing or Equivalent is essentialPost grad qualification in aged care highly regardedExperience managing a minimum of 30 bedsProven track record in delivering quality clinical care within an aged care or acute settingExcellent clinical assessment skills and care planning capabilitiesHighly effective communication, leadership and relationship management skillsAn understanding of Resident Rights, Aged Care Accreditation Standards and Outcomes How to Apply:Click directly on this ad to apply or email your CV to nicole.crampton@randstad.com.au to have a confidential chat.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.