The impact you’ll make:1. Executes the order entry process and manages the order fulfillment process for P&SP APAC business and customers.2. Coordinates activity at assigned customer accounts, proactively address issues and implement solutions.3. Maintains service levels according to business prioritizationWho you are:1. Communication Skills - Clearly conveys updates and solutions to both customers and internal teams.2. SAP: Demonstrate tech
The impact you’ll make:1. Executes the order entry process and manages the order fulfillment process for P&SP APAC business and customers.2. Coordinates activity at assigned customer accounts, proactively address issues and implement solutions.3. Maintains service levels according to business prioritizationWho you are:1. Communication Skills - Clearly conveys updates and solutions to both customers and internal teams.2. SAP: Demonstrate tech
Key ResponsibilitiesResolve escalated customer concerns and complaints by creating positive experiences;Utilize strong communication skills to connect with customers and negotiate when necessary;Consistently follow-up with customers until their concerns are fully resolved;Identify operational issues and cooperate with other teams/departments to improve Trip’s products and services;Enhance the Trip.com brand through social media and reputation platforms(Fac
Key ResponsibilitiesResolve escalated customer concerns and complaints by creating positive experiences;Utilize strong communication skills to connect with customers and negotiate when necessary;Consistently follow-up with customers until their concerns are fully resolved;Identify operational issues and cooperate with other teams/departments to improve Trip’s products and services;Enhance the Trip.com brand through social media and reputation platforms(Fac