Role & responsibilities
Job Summary:
We are looking for a highly organized and service-oriented professional to manage client
visit experiences and support facility operations in a dynamic IT environment. This role is
ideal for candidates with a hospitality background who can bring a high level of
professionalism, attention to detail, and customer-centric mindset to enhance client
engagement and workplace experience.
Key Responsibilities:
Client Visit Experience:
• Plan and execute end-to-end client visits, including agenda creation, logistics, and
coordination with internal stakeholders (sales, delivery, leadership).
• Ensure a seamless and premium experience for clients from arrival to departure.
• Prepare and maintain client-ready meeting rooms, AV setups, and branded materials.
• Coordinate with security, reception, and pantry teams to ensure smooth operations
during visits.
• Act as the primary point of contact for visiting clients, ensuring hospitality and
professionalism at all times.
Facility Coordination:
• Collaborate with the facilities team to ensure the workplace is always client-
readyclean, safe, and well-maintained.
• Support space planning, seating arrangements, and meeting room management.
• Coordinate with vendors for housekeeping, catering, and maintenance services.
• Assist in organizing internal events, town halls, and leadership visits.
Administrative & Reporting:
• Maintain visit logs, feedback forms, and post-visit reports.
• Track and manage inventory of hospitality supplies and welcome kits.
• Support budgeting and procurement related to client visit and facility needs.
Qualifications:
• Bachelor’s degree in Hospitality Management, Business Administration, or related field.
• 3–5 years of experience in hospitality, front office, or client servicing roles—preferably
in IT, corporate, or facility management environments.
