As a Customer Support Representative, you will provide support to ByteDance users via inbound and outbound calls. Your responsibilities will include understanding, reviewing, and resolving issues related to the company’s e-commerce platform, as well as escalating cases when necessary.
...content moderation in dutch - social media (m/f/x).
- posted 1 day ago
- closes 28 april 2026
key responsibilities
Key Responsibilities:
Handle both inbound and outbound calls.
Investigate and resolve issues that are reported by buyers/sellers/customers/creators such as checking order and logistics status.
Review the reported issues within agreed turnaround times and standards of quality.
Escalate issues to the company in accordance with its procedures.skills
Requirements:
Dutch C2 level
English B2 levelHave strong moderation skills, verbal and written communication skills and rational decision making with local market expertise.
Have strong understanding of e-commerce.
Capable of coping with peaks in queue volumes during promotion seasons.
Have strong customer service skills, verbal and written communication skills and empathy, rational decision making.
share this job.
the application process.
See what comes ahead in the application process. Find out how we help you land that job.
related jobs.
see all jobs- As a Content Moderator, you will guarantee products and services standards into the e-commerce platform. Your responsibilities include rational decision making with local market expertise as well as guaranteeing standards of quality while reviewing content.As a Content Moderator, you will guarantee products and services standards into the e-commerce platform. Your responsibilities include rational decision making with local market expertise as well as guaranteeing standards of quality while reviewing content.
