Want to join the support team for one of the world's largest social media platforms? If you're a fluent German speaker with a knack for solving problems, we want to meet you!
...Your responsibilities:
Assist our social media platform's user community.
Handle e-commerce-related issues (orders, deliveries, payments, etc.).
Ensure users have the best possible experience.
Work as part of a team to keep our community satisfied.
What you need to succeed:
German (C2) and English (B2) proficiency.
Solid understanding of e-commerce.
Ability to make logical decisions.
Strong communication and empathy skills to handle different types of users.
Availability to work rotating shifts.
See what comes ahead in the application process. Find out how we help you land that job.