Job opening - Customer Service Officer in Bruxelles | Randstad

summary

bruxelles, brussels hoofdstedelijk gewest
permanent
full-time

job category
customer service & call center

job details

Are you a highly organized and communicative professional who excels in a fast-paced environment? Do you possess excellent command of English and French and a keen eye for detail in logistics processes?

We are seeking a Motivated Logistics Administrative Assistant. In this crucial role, you will act as the key link, ensuring seamless coordination between the international customers and the operational teams.

...

Your Core Responsibilities

Participate in the daily morning call with the client to discuss operational issues and coordinate planning.
Efficiently handle all customer queries and complaints received via email or the dedicated client portal.
Preparing and finalizing all necessary documentation for container shipments.
Processing and completing shipping files within the Warehouse Management System (WMS).
Assist the Coordinator with the preparation of the monthly invoicing process.
Ensure all written procedures and work instructions are kept accurate and up-to-date.
General Tasks: Handle various general administrative duties as required.

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Are you a highly organized and communicative professional who excels in a fast-paced environment? Do you possess excellent command of English and French and a keen eye for detail in logistics processes?

We are seeking a Motivated Logistics Administrative Assistant. In this crucial role, you will act as the key link, ensuring seamless coordination between the international customers and the operational teams.

Your Core Responsibilities

Participate in the daily morning call with the client to discuss operational issues and coordinate planning.
Efficiently handle all customer queries and complaints received via email or the dedicated client portal.
Preparing and finalizing all necessary documentation for container shipments.
Processing and completing shipping files within the Warehouse Management System (WMS).
Assist the Coordinator with the preparation of the monthly invoicing process.
Ensure all written procedures and work instructions are kept accurate and up-to-date.
General Tasks: Handle various general administrative duties as required.

key responsibilities
.
qualifications
- Minimum one year of professional experience in logistics or supply chain is mandatory.
- Excellent command of English and French (both spoken and written) is essential, as all communication is conducted in English.
- Proven working knowledge of Excel is required. Prior experience with WMS (Warehouse Management Systems) is a significant advantage.
- You are a self-starter who works independently and demonstrates strong initiative. You are naturally accurate, flexible, and a strong communicator who excels as a team player.

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customer service officer
- bruxelles, brussels hoofdstedelijk gewest
- permanent
Are you a highly organized administrative professional with strong communication skills in English and French? Do you thrive in a fast-paced logistics environment where accuracy and clear coordination are key?We are looking for a motivated Logistics Administrative Assistant to serve as the crucial connection between our customers and our operations.Your Key ResponsibilitiesParticipating in the daily morning call with the client (in English) to discuss and
posted 2 december 2025
Are you a highly organized administrative professional with strong communication skills in English and French? Do you thrive in a fast-paced logistics environment where accuracy and clear coordination are key?We are looking for a motivated Logistics Administrative Assistant to serve as the crucial connection between our customers and our operations.Your Key ResponsibilitiesParticipating in the daily morning call with the client (in English) to discuss and
show job details
customer service coordinator
- bruxelles, brussels hoofdstedelijk gewest
- temporary
Als Customer service coordinator ben je verantwoordelijk voor het dagelijks aansturen van een team. Je coacht, motiveert en begeleidt je team, waarbij je zorgt voor een open communicatie, constructieve feedback en duidelijke verwachtingen. Je volgt de voortgang van taken en acties nauwgezet op en zorgt ervoor dat deadlines tijdig worden behaald.Je bent het eerste aanspreekpunt voor klanten met betrekking tot planning en klachtenbehandeling, waarbij je stee
posted 28 october 2025
Als Customer service coordinator ben je verantwoordelijk voor het dagelijks aansturen van een team. Je coacht, motiveert en begeleidt je team, waarbij je zorgt voor een open communicatie, constructieve feedback en duidelijke verwachtingen. Je volgt de voortgang van taken en acties nauwgezet op en zorgt ervoor dat deadlines tijdig worden behaald.Je bent het eerste aanspreekpunt voor klanten met betrekking tot planning en klachtenbehandeling, waarbij je stee
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