summary

wellington central, wellington
NZ$60,000 - NZ$65,000 per year
contract
full-time

job category
customer service & call center

job details

Are you looking to kickstart your corporate career with a well-known, prestigious organisation? We are seeking a positive & motivated team players to join our clients small, supportive contact centre team in Wellington! This is the perfect role for someone who loves helping people and wants to grow within a professional environment.
...

What's in it for you?

Competitive Salary: Ranging between $60,000 - $65,000
Stable Schedule: Say goodbye to chaotic weekend rosters. Enjoy a stable Monday – Friday schedule, with 8-hour shifts
Comprehensive Training: They set you up for success with a dedicated, fully paid training period of approximately 4 weeks (working Monday – Friday, 9:00 AM – 5:30 PM).
Professional Development: A fantastic opportunity to learn and develop your skills in the contact centre industry within a respected, corporate environment.
Central Location: Work from a modern, central Wellington City office space with a supportive team culture.

Key Responsibilities:

First Impressions: Be the friendly voice on the phone, answering inbound queries and managing digital cases for a diverse community of professionals.
Problem Solving: Aim to deliver outstanding service and first call resolution, making their day easier.
Outbound Engagement: Participate in proactive outbound calling programmes following call centre processes to boost engagement.
Teamwork: Work closely with your colleagues and collaborate with other departments to get the best outcomes for their members.

What You'll Bring!

We are looking for candidates who possess a level of professional maturity and reliability that sets an example for others. You will ideally bring:

Great Attitude: A genuine and demonstrated passion for customer service, and a true enjoyment of talking to people.
Resilience: You are comfortable with change, stay optimistic, and remain calm and professional when handling complaints or tricky situations.
Eagerness to Learn: A strong drive to develop your skills, learn new systems, and grow within the contact centre industry.
Reliability: You are accountable, honest, and love actively contributing to a collaborative, knowledge-sharing team culture.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

What's in it for you?

Competitive Salary: Ranging between $60,000 - $65,000
Stable Schedule: Say goodbye to chaotic weekend rosters. Enjoy a stable Monday – Friday schedule, with 8-hour shifts
Comprehensive Training: They set you up for success with a dedicated, fully paid training period of approximately 4 weeks (working Monday – Friday, 9:00 AM – 5:30 PM).
Professional Development: A fantastic opportunity to learn and develop your skills in the contact centre industry within a respected, corporate environment.
Central Location: Work from a modern, central Wellington City office space with a supportive team culture.

Key Responsibilities:

First Impressions: Be the friendly voice on the phone, answering inbound queries and managing digital cases for a diverse community of professionals.
Problem Solving: Aim to deliver outstanding service and first call resolution, making their day easier.
Outbound Engagement: Participate in proactive outbound calling programmes following call centre processes to boost engagement.
Teamwork: Work closely with your colleagues and collaborate with other departments to get the best outcomes for their members.

What You'll Bring!

We are looking for candidates who possess a level of professional maturity and reliability that sets an example for others. You will ideally bring:

Great Attitude: A genuine and demonstrated passion for customer service, and a true enjoyment of talking to people.
Resilience: You are comfortable with change, stay optimistic, and remain calm and professional when handling complaints or tricky situations.
Eagerness to Learn: A strong drive to develop your skills, learn new systems, and grow within the contact centre industry.
Reliability: You are accountable, honest, and love actively contributing to a collaborative, knowledge-sharing team culture.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills
Call Centre Representative, CSR, Data entry, call centre, Contact Centre operator, Contact Centre, Customer Service, Customer Service Representative, Hospitality
qualifications
- Relevant Experience
education
Primary School/Junior High

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apply with randstad.
Applying with us is easy. We will review your application and see if you are a good fit for the job and the company.
we'll give you a call.
Our consultant will call you at a suitable time to discuss your application and further career aspirations.
getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility for work.
compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
the interview.
We’ll ensure that you’re fully prepared ahead of your interview and know exactly what to expect - good luck!
start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.

customer solutions officer
- wellington central, wellington
- contract
- NZ$65,000 - NZ$75,000 per year
Are you a self-starter who thrives in high-energy environments? Do you love talking to people, organizing details, and bringing calm to potential chaos? A reputable, forward-thinking organization is looking for a versatile team player to join operations as a Customer Solutions Officer. This is a 12 month fixed term contract. If you're adaptable, resilient, and passionate about facilitating clear communication, this might be the perfect space for you to shi
posted 27 august 2026
Are you a self-starter who thrives in high-energy environments? Do you love talking to people, organizing details, and bringing calm to potential chaos? A reputable, forward-thinking organization is looking for a versatile team player to join operations as a Customer Solutions Officer. This is a 12 month fixed term contract. If you're adaptable, resilient, and passionate about facilitating clear communication, this might be the perfect space for you to shi
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customer service representative.

job details

skills

qualifications

education

share this job.

the application process.

apply with randstad.

we'll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

related jobs.

customer solutions officer

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