customer support specialist italian speaker (m/f/x).

Key Responsibilities:

• Provide exceptional support to Italian-speaking customers via phone, email, live chat, and social media.


• Timely resolve customer inquiries, troubleshoot issues, and clarify product and service details.


• Build lasting positive relationships by delivering tailored, empathetic, and efficient assistance.


• Maintain accurate records of customer interactions and feedback in the internal CRM database.

Qualifications & Skills:

• Native or C2-level fluent Italian speaker (mandatory), with solid business proficiency in English.


• High school diploma or equivalent.


• Exceptional verbal and written communication skills with strong active listening abilities.


• A positive, solution-oriented mindset with a genuine passion for helping people.


• Basic computer literacy and comfortable learning new software tools quickly.