ejecutivo de ventas bilingüe call center.

What you’ll do:
Utilizing appropriate sales techniques to encourage a good customer relationship and enhance the buying experience.
Applying customer relationship and/or sales techniques to recommend and/or sell a variety of company products or services to meet customers' needs.
Provide customer service & billing support, solve any issue related with a customer´s account.
?Adding new lines or services to accounts to help customer´s business grow
Uncover customer needs by building rapport, asking discovery questions, providing empathy statements, and restating the understanding of customer´s needs beyond just the resolution of the issue.
Find a personalized solution that fits each customer. Make a recommendation (rate plan, how to reduce data usage, promotion etc.). Use your resources to ensure complete resolution.
Products offered, Telephone Services, hotspots and device that connects with a network, also able to offer DIRECTV, Internet, programs and different type of systems for businesses.
Type of sales: Upgrades, package change, adding new services, plan change
Requirements:
Advanced English Fluency to engage with U.S. customers
Experience using a personal computer and Microsoft Office products is a must
At least 1 year of sales experience. (Or excellent communications skills).
Ability to train/work 5 days (40 hours during operation hours) + 2 resting days per week. Our center operates from 6:00 am to 8:00 pm CST, Monday to Saturday (considering Daylight Saving Time & Holidays)

Experience using a personal co mputer and Microsoft Office products is a must +1 year of sales exper

Job Requirements:

Language Skills: Advanced English. (Mandatory)
Availability: Service window from 6:00 am to 8:00 pm (monday to saturday)
Location: Your workplace will be at Parque Toreo, ensuring a convenient and accessible working environment.

Education: High school diploma or equivalent.

Preparatoria