Facilities Executive – Integrated Facility Management
Position Overview
The Facilities Executive – Integrated Facility Management is responsible for supporting the day-to-day operations of both soft services and technical services within the facility. This role ensures smooth facility operations, vendor coordination, compliance with safety and statutory requirements, and a high-quality workplace experience for employees. The position plays a key role in maintaining operational efficiency, service quality, and infrastructure reliability.
Purpose of the Role
To effectively manage and coordinate integrated facility services, including housekeeping, pantry, security, and technical operations, while ensuring compliance, cost control, and service excellence.
Key Responsibilities
1. Daily Facility Operations
- Oversee day-to-day soft services operations including housekeeping, pantry, waste management, and security.
- Support technical operations such as electrical, HVAC, plumbing, UPS, and DG systems.
- Conduct regular floor inspections and ensure service levels meet defined SLAs.
- Respond promptly to facility-related complaints, priority calls, and emergency situations.
- Coordinate daily activities with vendors and internal stakeholders.
2. Technical Services Support
- Monitor preventive and breakdown maintenance activities for all critical equipment.
- Ensure timely closure of technical issues and proper documentation of work orders.
- Assist in vendor supervision during maintenance activities, audits, and inspections.
- Support energy management, asset upkeep, and basic troubleshooting activities.
3. Vendor & Service Partner Management
- Track vendor performance against SLAs and KPIs.
- Support audits, reviews, and corrective action implementation.
- Ensure adequate staffing levels and proper deployment at site.
4. Compliance, Safety & Audits
- Ensure adherence to statutory, safety, and compliance requirements.
- Support EHS initiatives, safety drills, and emergency preparedness.
- Maintain records, checklists, logs, and reports required for audits.
5. Inventory & Administration
- Monitor inventory levels of consumables, spares, and facility supplies.
- Maintain documentation related to vendors, contracts, and service reports.
6. Employee Experience & Stakeholder Coordination
- Ensure a safe, clean, and comfortable work environment.
- Address employee queries and feedback related to facility services.
- Coordinate with internal teams for office moves, events, and special requirements.
Core Skills & Qualifications
- 7 years of experience in Integrated Facility Management.
- Hands-on experience in soft services and working knowledge of technical services.
- Strong coordination, communication, and problem-solving skills.
- Knowledge of SLAs, KPIs, compliance, and safety standards.
- Ability to handle multiple tasks and work in a fast-paced environment.
- Basic proficiency in MS Office and facility management tools.
