o Bachelor’s degree in hotel management or equivalent background. o Min Experience of 5+ years in the same field (Hotels categorised 3 to 5 star / worked in corporate catering industries). o Knowledge of food safety standards and regulatory compliance (FSSAI guidelines & ISO). o Understanding of food and beverage operations, including food prepa
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rations, service standards and inventory management. o Strong communication and inter-personal skills to interact with associates and team effectively, ability to handle customer complaints and resolve issues promptly. o Familiarity with menu items, recipes, ingredients, preparation methods, food pairings. o Fluency in English and local language and any other language. o MS Office - Excel, PowerPoint, Word. o Vendor management, handling and complete café ops ownership to be taken. • Guest Relations o Greeting Clients: Welcome guests and visitors with a friendly and professional demeanor. o Visitor Management: Maintain records of incoming visitors and ensure their needs are met. o Liaison with Other Departments: Collaborate with various departments (such as security, administration, and facilities) to ensure seamless operations. o Assisting Visitors: Provide personalized assistance to visitors, addressing their inquiries and needs. o Issue Resolution: Handle minor issues promptly to enhance visitor satisfaction. o Information Dissemination: Provide information about office facilities, programs, and services. o Promoting Amenities: Promote any amenities available to visitors (e.g., meeting rooms, cafeteria). o Build Positive Relationships: Interact courteously with clients, creating a welcoming atmosphere
experience
7show more
o Bachelor’s degree in hotel management or equivalent background. o Min Experience of 5+ years in the same field (Hotels categorised 3 to 5 star / worked in corporate catering industries). o Knowledge of food safety standards and regulatory compliance (FSSAI guidelines & ISO). o Understanding of food and beverage operations, including food preparations, service standards and inventory management. o Strong communication and inter-personal skills to interact with associates and team effectively, ability to handle customer complaints and resolve issues promptly. o Familiarity with menu items, recipes, ingredients, preparation methods, food pairings. o Fluency in English and local language and any other language. o MS Office - Excel, PowerPoint, Word. o Vendor management, handling and complete café ops ownership to be taken. • Guest Relations o Greeting Clients: Welcome guests and visitors with a friendly and professional demeanor. o Visitor Management: Maintain records of incoming visitors and ensure their needs are met. o Liaison with Other Departments: Collaborate with various departments (such as security, administration, and facilities) to ensure seamless operations. o Assisting Visitors: Provide personalized assistance to visitors, addressing their inquiries and needs. o Issue Resolution: Handle minor issues promptly to enhance visitor satisfaction. o Information Dissemination: Provide information about office facilities, programs, and services. o Promoting Amenities: Promote any amenities available to visitors (e.g., meeting rooms, cafeteria). o Build Positive Relationships: Interact courteously with clients, creating a welcoming atmosphere
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experience
7show more