about the company
Our client is an established hospitality and lifestyle group with a strong presence in Singapore and a portfolio of distinctive food and beverage concepts.
Known for delivering high-quality dining and guest experiences, the organisation operates multiple restaurant concepts spanning different cuisines and formats. As the business continues to strengthen its F&B portfolio, they are looking for an experienced operations leader to drive performance, consistency and operational excellence across the group.
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about the job
The F&B Operations Director will provide overall operational and commercial leadership across a portfolio of restaurant concepts.
Working closely with restaurant leaders, culinary teams and other business functions, you will be responsible for ensuring each establishment delivers a consistently strong guest experience while achieving its commercial and operational objectives.
This is a hands-on leadership position requiring someone who is equally comfortable reviewing business performance, developing operational strategy and spending time on the ground with restaurant teams.
Key responsibilities include:
- Provide leadership and operational direction across multiple F&B establishments, partnering closely with Restaurant Managers, Executive Chefs and other functional leaders.
- Develop annual operating plans, budgets and commercial priorities for the restaurant portfolio.
- Take ownership of restaurant performance, including revenue, profitability, operating expenses, food costs, labour productivity and inventory management.
- Analyse business performance and identify opportunities to improve margins, operational efficiency and overall restaurant performance.
- Maintain consistently high standards across service delivery, food quality, guest experience and day-to-day restaurant operations.
- Partner with culinary leadership on menu development, product quality and opportunities to strengthen the overall dining proposition.
- Establish and continuously improve operating procedures and standards across the restaurant portfolio.
- Develop restaurant leadership capabilities through coaching, performance management and sharing of best practices across concepts.
- Work collaboratively with marketing teams on initiatives designed to increase restaurant traffic, customer engagement and revenue.
- Partner with internal stakeholders and external vendors across areas such as procurement, maintenance and operational support.
- Ensure restaurants operate in accordance with applicable food safety, hygiene, licensing and operational requirements.
- Review restaurant performance regularly and provide management with recommendations and action plans to improve business results.
- Support new initiatives and projects relating to the continued development of the group's F&B operations
skills and experience required
- Significant experience in F&B, restaurant or hospitality operations, with demonstrated responsibility for business and operational performance.
- Experience overseeing multiple restaurants, outlets or F&B concepts would be highly advantageous.
- Strong commercial acumen with practical experience managing budgets, P&L performance, food costs, inventory and operating expenses.
- Proven ability to lead and develop restaurant management and operational teams.
- Strong understanding of restaurant operations, service standards and guest experience.
- Ability to translate business objectives into practical operational plans and measurable results.
- Strong stakeholder management skills with the ability to collaborate effectively across culinary, marketing, procurement and other business functions.
- Good understanding of food safety, hygiene and relevant operational requirements.
- Comfortable operating in a fast-paced environment and managing multiple business priorities simultaneously.
Please click on the 'apply' button to apply online. For more information, please reach out to Rumi Mohd. (EA: 94C3609 /R1550851)
