Job Summary
As a Field Executive supporting Professional Oral Care team, you are a pivotal frontline executive responsible for execution and relationship management within your territory. You will build and maintain strong partnerships with dental professionals, clinics, and stockists to build loyalty and advocacy for directly impacting key performance indicators across reach, availability, and conversion.
What You Will Do
The Field Executive's duties are focused on four core pillars:
1. Dentist Reach & Relationship Management
● Establish and nurture strategic relationships with dental professionals, clinics, and key opinion leaders in assigned territory to secure product prescriptions and generate revenue through direct dental office sales
● Adhere to coverage and frequency norms of visits to dental clinics to drive product awareness, education, and top-of-mind recall for the brand.
● Support company employees in representing professionally at local dental conventions, association meetings, and community events to build our network and presence.
● Manage the effective distribution of product samples, marketing materials, and educational resources directly to dental practices.
● Proactively identify and develop new Dental Clinic partners within the territory to expand brand footprint beyond the established network.
2. Chemist, Stockist & Supply Chain Management
● Drive sales revenue by managing and coordinating with direct/indirect stockists, dental dealers, and partner pharmacies to ensure a robust supply chain.
● Ensure consistent product availability and visibility across all relevant channels, particularly our therapeutic products in pharmacies and dental supply stores.
● Actively generate demand for our professional product portfolio to achieve monthly sales targets and Key Performance Indicators (KPIs).
● Monitor stock levels and collaborate with channel partners to prevent out-of-stock situations.
3. In-Clinic Excellence & Patient Conversion
● Actively engage with Dentists to ensure products are prominently displayed, well-understood, and actively recommended to patients.
● Focus on converting professional recommendations into tangible patient prescriptions and product usage within the clinic setting.
● Act as the go-to expert on oral health products, providing in-clinic demonstrations and answering technical questions to drive adoption and confidence.
● Execute in-clinic marketing and support plans flawlessly to strengthen position as the most recommended brand.
4. Operational Duties
● Diligent use and update of our CRM system (e.g., C4C-SAP Marketing Cloud) to log field activities, track progress against targets, and report on market intelligence.
● Prepare and submit regular, clear reports on field activities, sales performance, and competitor actions to management.
● Comply with all company policies and standards.
● Perform other operational duties as assigned.
● Provide high-quality market intelligence to Management on competitor activities, pricing strategies, and emerging trends in the Professional Oral Care space.
5. Learning & Development (L&D)
● Continuous Learning: Actively participate in mandatory and ongoing training programs focused on new oral health science, product launches, clinical data, and advanced selling skills.
● Skill Enhancement: Take ownership of personal development, seeking coaching and feedback to enhance technical knowledge, presentation capabilities, and territory management efficiency.
