Key Responsibilities
1. Front Desk & Guest Management
- Greet, welcome, and direct visitors, clients, and job candidates in a warm and professional manner.
- Maintain a clean, organized, and presentable reception area at all times.
- Manage the visitor logbook or digital check-in systems and issue visitor badges where required.
- Handle client/guest queries efficiently or direct them to the appropriate department.
2. Communication & Switchboard Operations
- Answer, screen, and forward incoming phone calls while providing accurate information.
- Take detailed, accurate messages and ensure they reach the intended recipient promptly.
- Monitor, sort, and distribute daily mail, deliveries, and couriers.
- Draft, review, and send outbound emails and official correspondence as needed.
3. Administrative & Office Support
- Schedule appointments, coordinate meetings, and manage conference room bookings.
- Monitor and maintain office supplies, tracking inventory and placing orders when necessary.
- Provide basic clerical support, including photocopying, scanning, filing, and data entry.
- Assist the HR and Admin teams with basic employee onboarding, tracking attendance, or organizing company events.
- Coordinate with vendors, facility management, and housekeeping staff to ensure smooth daily operations.
