head of it global strategy and delivery (mfx).

The Head of IT Global Strategy and Delivery operates in very close alignment with the client office and acts as a direct extension of the client CIO, combining strategic transformation leadership with strong operational ownership:

• Act as a key architect of global IT sourcing strategy, in close coordination with  Head Office ensuring consistency, scalability and risk control


• Contribute, structure and execute multi‑regional IT shoring and sourcing in alignment with Group Strategy ensuring the adequate IT workforce design and implementation


• Desing, implement and manage sustainable sourcing models to accelerate nearshore and offshore capabilities embedded in operating strategy


• Lead and manage the SCC IT Portugal workforce, ensuring end‑to‑end operational accountability for IT services and deliveries provided to entities

Insurance Expertise & Business Alignment 

• Ensure sourcing and IT transformation choices are fully aligned with the specific requirements of Insurance – Savings and Protection businesses


• Maintain a strong understanding of end-to-end insurance value chains, from distribution to policy administration and claims


• Guarantee business continuity, service quality, and regulatory compliance throughout the transformation

Governance, Risk & Resilience 

• Ensure all sourcing models comply with internal governance, security and regulatory frameworks


• Anticipate and manage operational, cyber, and third-party risks inherent to shoring/offshoring models


• Reinforce operational resilience and control mechanisms at regional and global levels

Head Office Integration 

• Work in very close alignment with Head Office, with frequent interactions with CIO Office sourcing and Strategic ETO transformation teams


• Act as a senior relay of Global IT strategy within Portugal and across the regions served


• Contribute to Global decision-making on sourcing, investment prioritization, and IT operating models

Multi-Regional IT Leadership 

• Operate with a multi-region mindset, supporting entities across served regions 


• Navigate between local country constraints and global industrialization targets


• Build effective bridges between regional business needs, Group IT functions, and global delivery centers 

Leadership & Change Management 

• Exercise strong executive leadership over multicultural and multi-location teams


• Drive change with authority, diplomacy and clarity, in complex stakeholder environments 

• Holder of an advanced degree, ideally a Master or MBA, with proven senior executive management in IT contexts in complex environments and fast-paced companies


• Proven IT executive senior skills with proven experience operating at Group and multi-regional levels


• Proven leadership in large-scale sourcing and offshoring programs


• Strong experience managing multi-regional and multicultural environments


• Deep understanding of Insurance (Savings & Protection) value chains and regulatory constraints


• Exceptional navigation skills to maneuver complex stakeholder ecosystems, balancing business expectations, IT constraints, and Group strategy


• Ability to operate both strategically and hands-on, with a strong delivery mindset


• Strong command in English is mandatory and French is a plus 


• Strong leadership skills and the ability to motivate stakeholders in a cross functional environment


• Ability to interact effectively at all levels and relevant stakeholders


• Excellence in organizational management with the ability to coach staff, manage large size scopes and lead multidisciplinary, while setting and achieve strategic objectives, ensuring operational resilience and budget accomplishment