Job opening - Head of Operations in Hyderabad | Randstad

summary

hyderabad, telangana
permanent

job category
finance & economics

job details

Responsibilities:

Service delivery & client retention
Trainer network & capacity
Quality, process & performance management
Team leadership

...

What we are looking for:

Proven operations leadership in a concierge-style / on-demand consumer-services environment (e.g. home services or field-service marketplaces) with high-touch, SLA-driven operations
A demonstrable, measurable track record of improving customer satisfaction and retention (CSAT, NPS, ratings or churn) - not just process ownership
Exceptional attention to detail, with strong evidence of rigour in quality control, audits and exception handling
Comfort operating hands-on (kits, schedules, escalations) as well as designing systems and automation
Cross-cultural sensitivity to run operations across India, Singapore and the UAE
Based in India or UAE or firmly committed to relocating; this is not a remote role. Ongoing travel to our office locations in Hyderabad, Bangalore, Singapore, Dubai is a must.
Looking for a long-term role where you can stay and build

experience

16

show more

Responsibilities:

Service delivery & client retention
Trainer network & capacity
Quality, process & performance management
Team leadership

What we are looking for:

Proven operations leadership in a concierge-style / on-demand consumer-services environment (e.g. home services or field-service marketplaces) with high-touch, SLA-driven operations
A demonstrable, measurable track record of improving customer satisfaction and retention (CSAT, NPS, ratings or churn) - not just process ownership
Exceptional attention to detail, with strong evidence of rigour in quality control, audits and exception handling
Comfort operating hands-on (kits, schedules, escalations) as well as designing systems and automation
Cross-cultural sensitivity to run operations across India, Singapore and the UAE
Based in India or UAE or firmly committed to relocating; this is not a remote role. Ongoing travel to our office locations in Hyderabad, Bangalore, Singapore, Dubai is a must.
Looking for a long-term role where you can stay and build

experience

16

share this job.

apply with randstad.
Applying with us is easy. We will review your application and see if you are a good fit for the job and the company.
we'll give you a call.
Our consultant will call you at a suitable time to discuss your application and further career aspirations.
getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility for work.
compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
the interview.
We’ll ensure that you’re fully prepared ahead of your interview and know exactly what to expect - good luck!
start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.

associate specialist, mid office operations
- hyderabad, telangana
- permanent
Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work.We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change.At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours t
posted 7 september 2026
Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work.We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change.At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours t
show job details
msw project head
- hyderabad, telangana
- permanent
Role Objective:The Project Head - MSW Operations will be responsible for the end-to-end management, operational performance, statutory compliance, stakeholder engagement, and profitability of a large-scale Municipal Solid Waste (MSW) Management Project. The role will lead integrated Collection & Transportation (C&T) and Processing & Disposal (P&D) operations handling 1,000-3,000 TPD (Tonnes Per Day) of municipal solid waste, managing a workforce of 3,000+
posted 22 july 2026
Role Objective:The Project Head - MSW Operations will be responsible for the end-to-end management, operational performance, statutory compliance, stakeholder engagement, and profitability of a large-scale Municipal Solid Waste (MSW) Management Project. The role will lead integrated Collection & Transportation (C&T) and Processing & Disposal (P&D) operations handling 1,000-3,000 TPD (Tonnes Per Day) of municipal solid waste, managing a workforce of 3,000+
show job details
contract & commercial head - legal
- hyderabad, telangana
- permanent
The main responsibilities will cover various legal aspects concerning our renewable energy(solar/wind/Hydrogen) activities. Amongst others, the following responsibilities apply to this position: Providing legal advice and support on a wide range of legal activities. Advising on renewable energy/power generation regulatory framework with a properunderstanding of the main terms and conditions of IPP grants, Joint Bidding Agreements(JBAs), Loan Agreements,
posted 21 july 2026
The main responsibilities will cover various legal aspects concerning our renewable energy(solar/wind/Hydrogen) activities. Amongst others, the following responsibilities apply to this position: Providing legal advice and support on a wide range of legal activities. Advising on renewable energy/power generation regulatory framework with a properunderstanding of the main terms and conditions of IPP grants, Joint Bidding Agreements(JBAs), Loan Agreements,
show job details

Thank you for subscribing to your personalised job alerts.

You need to enable JavaScript to run this app.