Are you a process-driven HR professional with a passion for Employee Relations? We are looking for an agile and detail-oriented HR Advisor to join our client's HR team.
Reporting directly to the ER Lead, you will play a pivotal role in supporting a large, diverse, and mixed workforce. This is a high-volume, impactful role where your ability to navigate complex legislation and maintain a high standard of procedural fairness will be key.
The Role
As the first point of contact for leaders and employees, you will provide fit-for-purpose advice on a range of employment-related matters. You won’t just be answering questions; you’ll be deep-diving into policies, awards, and legislation to provide sound solutions for a complex operational environment.
Key Responsibilities:
Conduct end-to-end investigations into grievances and workplace concerns, including interviewing employees, analysing evidence, and recommending outcomes.
Support leaders through Performance Improvement Plans (PIP) and medical assessments.
Provide expert guidance on change management initiatives and the interpretation of industrial instruments.
Apply rigorous risk management principles to all ER activities, ensuring every step is documented and legally sound.
Draft high-quality, sensitive correspondence (memos, formal letters, and reports) and translate complex legislative concepts into clear, actionable advice.
About You
You thrive in a structured, process-driven environment and enjoy the "detective work" involved in workplace investigations. You are empathetic yet firm, capable of building credibility across a wide cross-section of a large workforce.
Selection Criteria:
Qualifications: A Diploma or Degree in Human Resources, IR, or a related field.
Experience: Approximately 2+ years of experience in an operational HR or Advisory role, with a demonstrable passion for ER cases.
Technical Skills: Proficiency in HRIS and electronic records management systems.
Legislative Knowledge: A strong ability to interpret and apply complex employment legislation and Awards to real-world workplace situations.
Soft Skills: High-level conflict resolution skills and the ability to speak persuasively while maintaining a strong customer-service focus.
At HR Partners by Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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