information management officer.

technical and information management teams to meet business requirements and
information management best practice.

The role’s key responsibilities include:

• Providing first level triage services in Information Management, the EDRMS, working with software providers to resolve issues and provide assistance for system upgrades.
• Delivering training and providing first line support to all staff in the principles, operation of the EDRMS and information management policies and practices.
• Developing information management procedures and training materials in consultation with the Information Governance Officer.
• Undertaking projects to support and improve the use of day-to-day management of the EDRMS and its associated products such as workflows.
• Contributing to information management business improvement activities including conducting audits and developing reports.
• Complying with our client's business policies and processes, including financial, communication, information and human resources practices, and the Australian Public Service Values, Code of Conduct and Employment Principles.

Selection criteria

Essential:

• Demonstrated experience in business processes and systems analysis, including strong analytical, problem-solving, and organisational skills to meet work priorities.
• Demonstrated ability to work collegially as a member of a multidisciplinary team, demonstrating excellent interpersonal and communication skills, with the ability to develop and maintain relationships with internal and external stakeholders.
• Demonstrated skills and experience in delivering workplace learning and development activities including preparation of course materials.
• Proven ability to diagnose and resolve problems with the use of corporate information systems.
• Demonstrated technical knowledge, skills and experience in Australian government records management practices, the use of an EDRMS, the use of Microsoft Windows, other Office applications including MS365.

Desirable:

• Possession of a relevant tertiary qualification and eligibility for membership to a professional body in Information Management.
• Experience in working with SharePoint and or AvePoint will be highly regarded.

If you are energized by this role, we encourage you to submit your application now.

At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.