Are you a detail-oriented professional looking to break into the financial services industry? Join our Credit Centre Operations team as a Bilingual Operations Officer.
In this critical back-office role, you will become the bridge between our bank and government agencies (CRA and Revenue Quebec). This 1-year contract offers a dynamic environment where you will learn the foundational operational side of the bank while engaging with various internal and external partners.
...
As a Bilingual Operations Officer I, you will provide essential operational support to the Government Request for Information team. The role is structured into three key operational stages: Filtering incoming requests, Gatekeeping (performing document lookups and verification), and closing the requests once compliance standards are met. This is a high-volume, fast-paced environment where your performance will be measured against quality metrics, monthly deliverables, and strict Service Level Agreements (SLAs).
Advantages
• Gain deep insight into bank operations and build a network with internal and external partners.
• Enjoy a hybrid schedule with Wednesdays and Thursdays in-our Montreal, Quebec office for team collaboration and 3 days working from home.
• Schedule: Monday to Friday, between 8:00 AM – 4:30 PM (37.5 hours per week).
• One year contract
• $21.00 / Hour
Responsibilities
• Review incoming documentation from the CRA and Revenue Quebec to determine priority and scope.
• Navigate internal banking systems to perform detailed lookups, ensuring every file is verified and compliant.
• Execute specialized transactions and finalize requests, ensuring 100% data integrity before submission.
• Apply Anti-Money Laundering (AML) and Business Continuity Management (BCM) frameworks to protect customer confidentiality and bank standards.
Qualifications
• Professional fluency in both French and English (written and verbal) is mandatory.
• 2 years in an administrative or operational role.
• Strong proficiency in the MS Office Suite, specifically with Excel.
• An acute attention to detail and a "right first time" mentality.
• Minimum one year experience in anti money laundering (AML)
• Strong Organization abilities and the capacity to thrive in a fast-paced environment with strict deadlines (SLAs).
Assets:
• A background in Accounting, Bookkeeping, or Finance.
• Prior experience in the banking sector or with loan/deposit products.
Summary
You are a dedicated team player who is adaptable and eager to learn. If you are a self-starter who values stability and is ready to take the first step toward a long-term professional career in finance, we want to hear from you.
Apply online today or by email at marie.thiers@randstad.ca and take the next step in your career!
All resumes received will be reviewed equally. Only selected candidates will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you a detail-oriented professional looking to break into the financial services industry? Join our Credit Centre Operations team as a Bilingual Operations Officer.
In this critical back-office role, you will become the bridge between our bank and government agencies (CRA and Revenue Quebec). This 1-year contract offers a dynamic environment where you will learn the foundational operational side of the bank while engaging with various internal and external partners.
As a Bilingual Operations Officer I, you will provide essential operational support to the Government Request for Information team. The role is structured into three key operational stages: Filtering incoming requests, Gatekeeping (performing document lookups and verification), and closing the requests once compliance standards are met. This is a high-volume, fast-paced environment where your performance will be measured against quality metrics, monthly deliverables, and strict Service Level Agreements (SLAs).
Advantages
• Gain deep insight into bank operations and build a network with internal and external partners.
...
• Enjoy a hybrid schedule with Wednesdays and Thursdays in-our Montreal, Quebec office for team collaboration and 3 days working from home.
• Schedule: Monday to Friday, between 8:00 AM – 4:30 PM (37.5 hours per week).
• One year contract
• $21.00 / Hour
Responsibilities
• Review incoming documentation from the CRA and Revenue Quebec to determine priority and scope.
• Navigate internal banking systems to perform detailed lookups, ensuring every file is verified and compliant.
• Execute specialized transactions and finalize requests, ensuring 100% data integrity before submission.
• Apply Anti-Money Laundering (AML) and Business Continuity Management (BCM) frameworks to protect customer confidentiality and bank standards.
Qualifications
• Professional fluency in both French and English (written and verbal) is mandatory.
• 2 years in an administrative or operational role.
• Strong proficiency in the MS Office Suite, specifically with Excel.
• An acute attention to detail and a "right first time" mentality.
• Minimum one year experience in anti money laundering (AML)
• Strong Organization abilities and the capacity to thrive in a fast-paced environment with strict deadlines (SLAs).
Assets:
• A background in Accounting, Bookkeeping, or Finance.
• Prior experience in the banking sector or with loan/deposit products.
Summary
You are a dedicated team player who is adaptable and eager to learn. If you are a self-starter who values stability and is ready to take the first step toward a long-term professional career in finance, we want to hear from you.
Apply online today or by email at marie.thiers@randstad.ca and take the next step in your career!
All resumes received will be reviewed equally. Only selected candidates will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
