about the company. A leading technology service provider within the global enterprise space that focuses on robust system implementation, automated infrastructure frameworks, and modern software deployment solutions.
about the job. Join an established technical operations team to serve as an application support engineer, investigating functional system anomalies and ensuring continuous operational readiness across corporate software suites.
- Analyze production system diagnostics and system execution logs to identify performance bottlenecks and execute operational improvements.
- Provide primary incident triage and technical root cause analysis using database logic modules and web development tools.
- Collaborate with multi-disciplinary engineering teams to enhance software capabilities, system integrity, and platform interoperability.
- Document technical resolution workflows, system configuration runbooks, and diagnostic steps for future operational reference.
- Facilitate knowledge sharing and technical alignment across engineering streams regarding application updates, security remediation, and operational changes.
skills and experience required.
- Minimum of 4 years of professional experience in software application support, systems engineering, or technical environment maintenance.
- Strong technical capability working with legacy database development tools, including forms modules, custom reporting frameworks, and stored procedures.
- Practical knowledge of web application development frameworks, application server deployments, and enterprise middleware platforms.
- Solid understanding of the software development lifecycle, structured defect tracking tools, and modern testing methodologies.
- Strong problem-solving instincts and communication skills to document complex diagnostic processes and collaborate effectively across teams.
Please click on the 'apply' button to apply online. For more information, please reach out to Vievien Nathan . (EA: 94C3609 / R1440037)
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