about the company.
- Our client is a global retail & lifestyle company with an expanding footprint across the Asia-Pacific region. Renowned for modern store experiences and digital integration, the company operates a dynamic, multi-site environment supported by an enterprise-grade technical infrastructure. By joining this team, you will be part of a high-growth organisation that values practical problem-solving, technological adoption, and operational excellence.
about the job.
- Perform day-to-day network operational support and L3 troubleshooting across enterprise networks, connectivity, VPNs, and cloud security environments.
- Take complete ownership of network delivery and coordination for new store rollouts across APAC markets, tracking circuit readiness, implementation, and go-live milestones.
- Coordinate WAN circuit provisioning, DIA/MPLS service activations, troubleshooting, and escalation activities with regional telecommunications providers.
- Support and maintain security and observability platforms, leveraging tools like Datadog, Splunk, and Infoblox IPAM.
- Support root cause analysis, service improvement initiatives, and maintain accurate network documentation and operational procedures.
- Identify opportunities for operational efficiency using basic Python scripting and Infrastructure as Code like Terraform and Ansible.
skills & experiences required.
- Minimum 3 years of relevant experience in Network Operations, Infrastructure, or Platform Engineering.
- Hands-on experience with Cisco SD-WAN, Meraki, or Juniper SD-WAN, alongside Palo Alto Firewalls and GlobalProtect VPN.
- In-depth understanding of TCP/IP, Routing & Switching, DNS, DHCP, and VPN technologies.
- Solid knowledge of AWS / Microsoft Azure networking fundamentals, cloud hybrid connectivity, MPLS, DIA, FTTx, and 4G/5G backup solutions.
- Experience using Jira, Jira Service Management (JSM), or ServiceNow.
- Fluent spoken and written English is required for regional stakeholder management.
If you are interested in this role, please click 'Apply Now' or send your CV directly to russell.regalado@randstad.com.hk
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