process readiness testing supervisor.

The Process Readiness Testing (PRT) Supervisor will be responsible for overseeing high-volume computer-based operations, supervising team members, and ensuring all Level 4 processing and testing functions are executed with absolute accuracy. This role combines hands-on staff leadership with operational problem solving and system-level oversight to support seamless election system operations.

Responsibilities:

• Supervise, guide, and manage operational teams performing Level 4 processing and system functions.
• Monitor team workflows and output to ensure strict adherence to accuracy standards and operational timelines.
• Apply keen attention to detail to review data inputs, audit processing quality, and maintain system integrity.
• Proactively troubleshoot operational issues and technical bottlenecks as they arise during daily shifts.
• Support, mentor, and guide staff on standard operating procedures and advanced computer navigation tasks.
• Escalate complex operational risks to senior leadership with clear recommendations for resolution.

Key Skills:

• Staff Supervision: Proven ability to lead, direct, and support staff in a fast-paced, high-volume environment.
• Problem Solving: Strong analytical and troubleshooting capabilities to resolve workflow disruptions and maintain operational continuity.
• Computer Skills: Advanced proficiency in navigating specialized software, data management platforms, and system tools accurately.
• Meticulous Attention to Detail: Outstanding focus on quality control and compliance when auditing complex technical workflows.

Essential Criteria:

• You must be an Australian citizen
• To work at an election, you need to be on the electoral roll
• Political Neutrality*

*The NSW Electoral Commission is dedicated to upholding the integrity of the electoral process and expects all employees to demonstrate professionalism and impartiality. Candidates engaged in political activity cannot be considered for employment.

If you are interested in this opportunity, please apply by submitting your resume to nswelections@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.