project manager, systems & operations- appfolio expert.

Responsibilities ● Project Ownership & Execution ○ Lead systems and AppFolio projects from discovery through rollout ○ Gather requirements and translate into clear workflows and solutions ○ Manage timelines, priorities, stakeholders, and risks ● Systems & Workflow Build ○ Own the design, optimization, and ongoing performance of workflows across AppFolio and other operational systems ○ Create SOPs, templates, and documentation ● Internal Escalation & Vendor Coordination ○ Serve as the internal escalation point for system and workflow issues ○ Partner with vendors (including AppFolio) to resolve and implement solutions ○ Coordinate testing and rollout of system changes ● Training & Adoption ○ Lead working sessions and trainings for new workflows ○ Run live demos and hands-on sessions using real scenarios ○ Clearly communicate expectations, ownership, and process changes ○ Ensure teams know what to do and how to do it ● Cross-Functional Collaboration ○ Partner with Operations, Leasing, Maintenance, Accounting, HR, IT, and leadership ○ Bring structure and practical solutions to complex operational challenges   Required Qualifications ● 5+ years of experience in project management, operations, or systems implementation ● Hands-on experience with AppFolio strongly preferred ● Experience building or improving workflows in operational systems ● Experience working with external software vendors ● Strong organizational, communication, and problem-solving skills ● Comfortable working in fast-moving, evolving environments ● Experience leading trainings or rollouts ● Property management or real estate experience preferred Benefits ● Competitive salary commensurate with experience ● Comprehensive health, dental, and vision insurance plans ● Retirement savings plan with employer match ● Paid time off and holidays ● Professional development opportunities and ongoing training 777 Chestnut Ridge Rd, Suite 301 | Chestnut Ridge, NY 10977 cymliving.com   

Location: Remote (New Delhi)

Shift: EST/PST (U.S. Time Zone) |

Type: Full-Time, Permanent

experience

10 ...