provider enrollment follow-up specialist.

Role: Provider Enrollment Follow-up Specialist (Analyst / Senior Analyst) - Permanent Position.Department: Provider OperationsLocation: Chennai (Work from Office)Experience: 1–6 years in healthcare voice processes (Provider Enrollment preferred; AR/RCM/Healthcare Voice experience acceptable)Compensation: Up to 9 LPAShift Timings: 5:30 PM – 2:30 AM or 6:30 PM – 3:30 AMWork Mode: 5 days from office (Note: WFH available until March; Cab facility provided) Mission of the RoleTo ensure timely and accurate follow-up with payers for provider enrollment applications, resolve pending issues, and support the enrollment lifecycle through professional communication. Key Responsibilities - Payer Follow-ups: Conduct outbound calls and send professional emails to payers to track application status.- Status Management: Manage new enrollments, revalidations, demographic updates, and terminations.- Issue Resolution: Troubleshoot data discrepancies (NPI/Taxonomy) and coordinate with internal teams to resolve blockers.- Compliance: Adhere to HIPAA, payer-specific guidelines, and internal documentation standards.- Productivity: Manage daily call queues and prioritize tasks based on SLO/TAT expectations. Required Qualifications & Skills - Experience in Provider Enrollment or Healthcare Voice Processes (AR, RCM, or Prior Authorization).- Strong phone etiquette and professional email writing skills.- Understanding of provider types, NPI, CAQH, and enrollment workflows is preferred.- Familiarity with major payers (Medicare, Medicaid, UHC, Aetna, Cigna, BCBS) and payer portals. Interview Process - Two rounds of virtual interviews.  

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