quality assurance analyst - us healthcare (voice process).

Responsibilities:* Performs all functions of quality reviews and assessments of processes performed by international vendors* Review and trend account issues related to quality and provide feedback to operations management* Assists in ensuring vendors adhere to process and procedure according to vendor agreement* Demonstrates and applies expert level of knowledge of processes being audited and concepts across the enterprise.* Ident

JOB DESCRIPTION : The Quality Review Specialist performs internal quality assessment reviews on processes performed by international vendors to ensure compliance with operational standards and policies in accordance to the vendor contract agreement. Quality reviews are communicated to the CSO Operations Management team to improve accuracy and efficiency in workflow production and provide specific and ongoing education to vendors based on the quality monito

Job Title: Quality Assurance AnalystLocation: HyderabadWork mode: Work from OfficeMode of interview: Face to Face Assessment & Process DetailsMettl Test Required: Candidates must clear assessments for Voice and accent, typing, and email drafting.Role Focus: Voice Process with a heavy emphasis on Quality Assurance.RCM Roles: Revenue Cycle Management (RCM) experience is completely optional as those specific roles are currently closed. Core Operational Duties