rates officer.

• Paying $48.10ph + super
• Parramatta NSW Location
• Working 38 hours per week
• Contract Assignment until 6th Feb 2026

About the Role

Our client is a dynamic and diverse local government area in Greater Western Sydney, encompassing key commercial, cultural, and civic precincts. They are currently seeking a Rates Officer to join their team our in Parramatta on a contract assignment until 9th Jan 2026.

Candidates for this role require a certificate in a business related field, or Certificate qualification in bookkeeping, coupled with 3 years experience in a local government rates and revenue environment.

Please note Local government experience is essential

Key responsibilities will include:

• Rates Administration and Customer Service: Provide accurate, timely, and customer-focused processing of all rates and revenue administrative functions for internal and external clients, ensuring compliance with Council procedures and maintaining appropriate supporting documentation.
• Data Management and Reporting: Input, retrieve, and generate reports from the rates and revenue system for various transactions, including changes of address, notices of sale, S603 certificates, journals, refunds, and postponed rates.
• Process Financial Adjustments and Payments: Accurately process and reconcile financial transactions such as electronic funds transfers for payments, pensioner rebate verifications, and adjustments to Domestic and Commercial Waste Management charges.
• Rates Policy Implementation: Review and process actions related to Council policies, specifically including aggregation of lots, rate category changes, and rate exemption requests.
• Debt Recovery and Revenue Management: Oversee and execute the debt recovery process for outstanding Rates & Charges and review remittance correspondence to ensure payments adhere to established protocol.
• Information Management and Support: Maintain and update all associated registers and manuals for rates and revenue to ensure data accuracy and completeness, and provide general advice and support to internal clients.
• Team Contribution and Enquiries: Contribute to the setting of team goals, objectives, and KPIs, and handle all general rates-related enquiries (oral and written) from internal and external customers.

About You

You will be an experienced Rates Officer with proven experienced and reliability in previous positions

The successful candidate will possess:

• Certificate in business related field, or Certificate qualification in bookkeeping
• 3 years experience in a local government rates and revenue environment. (Essential)
• Sound working knowledge and understanding of issues associated with local government rates and revenue.
• Well Developed customer service skills.
• Well Developed verbal and written communication skills.
• Computer literacy including Microsoft suite of products including: MS Word & MS Excel.
• Understanding of and commitment to EEO & WH&S principles.

What’s in it for you?
Working as a contractor with Randstad comes with many benefits including:

• Access to our benefits platforms offering discounts at a range of huge retailers
• 3 x pay runs per week ensuring you are always paid within the week
• Exclusive access to roles before we go to market
• Access to our employee assistance program services, including counselling services

If this is of interest, please send your CV along with a cover letter to jack.coleman@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.