research analyst (ux).

premier web-based digital platforms for quoting, selling, and managing policies, ensuring the
customer has a fair representation in solving business problems and initiatives. Engaging with
senior stakeholders across the business, you will help ensure all aspects of the features
delivered meet or exceed expectations within a complex system environment.

What You Will Do:
● Conduct comprehensive UX research on digital customer experience challenges, with a
strong emphasis on quantitative methodologies including surveys, analytics, A/B testing,
and statistical analysis.
● Apply advanced analytical techniques to evaluate complex information from large-scale
datasets, identifying critical patterns, trends, and factors impacting user behavior.
● Develop and execute effective research strategies from inception to insight delivery with
significant autonomy, adapting methodologies even when faced with limited initial
information.
● Translate complex research findings into clear, compelling narratives, effectively
communicating actionable insights to diverse stakeholders and senior leadership.
● Collaborate with other departments to communicate the value of being a customer-led
business while ensuring consistency of the digital customer approach across all products
and online journeys.
What You Need to Apply for This Role:
● Demonstrable comprehensive knowledge and hands-on application of UX research
principles, methodologies, and best practices (qualitative, quantitative, or
mixed-methods).
● Experience using analytical tools to investigate and analyse user data, with proficiency in
leveraging technical skills for data analysis, manipulation, and visualisation.
● Proven ability to assess unique or challenging user experience scenarios, applying
sophisticated analytical and problem-solving techniques to uncover root causes.
● Strong communication skills, commercial acumen, and stakeholder engagement
capabilities to balance improvement drives with stakeholder needs.
● A creative and adaptive approach to research, capable of developing novel solutions as
an experienced, journey-level practitioner ready to contribute expertise from day one.

Interested? Apply Now!
If you are a Research Analyst UX with experience in quantitative methodologies and data
analysis tools, we want to hear from you. Click “Apply Now”.
Alternatively, please reach out to Clayton for more information -
clayton.bradfield@randstaddigital.com.au

You must be a Brisbane based candidate with unlimited working rights to be considered.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.